Manage Permissions

TL;DR

Let's Do It Together!

Step 1: Access Sharing Permissions

1. Hover over your knowledge base to manage sharing permissions.

2. Click the three dots, select Share, then click the Invite tab.

You are now in the sharing permissions settings.

Step 2: Understand Access Levels

1. Learn about the two main levels of access: Individual Access and Workspace Access.

2. Individual Access sets access levels for specific email addresses.

3. Workspace Access sets default permissions for all admins and members in your workspace.

Step 3: Override Rules

1. If a person has both Workspace Access and Individual Access, the Individual Access will override.

2. For example, if a member has Writer access by default but you've also given them Full access individually, they'll have Full access.

Step 4: Check Workspace Access

1. Click the Workspace button in the left side panel at the top, then select Invite Members.

2. Check that the example user has member level access to the workspace.

Step 5: Review Sharing Permissions

1. Click the Back button at the top and access Sharing via the Knowledge base.

2. Here, observe that members are set to have Writer access, but individual access takes precedence.

FAQ

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