Refers to business practices that anticipate human capital challenges in order to maintain efficiency and productivity, and mitigate liabilities.  Regardless of their size or industry sector, most businesses use workforce management to perform the following common tasks:

• Forecasting labor needs
• Timekeeping: scheduling employees, tracking time and attendance, and managing absences
• Data analysis around costs, compliance violations, workplace safety incidents, inefficient production, and turnover rates
• Compliance with changing laws and regulations.

Employers typically use workforce management tools such as software solutions to complete these functions.