Frequently Asked Questions
General Information
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The Learn & Work Ecosystem Library is a free online resource that collects, curates, and coordinates resources to make information easier to find, use, and maximize for diverse stakeholders in the learn-and-work ecosystem. The Library is organized by Components, Initiatives, Organizations, and Topics within the ecosystem. The digital library also includes an AI Library Assistant, and Index, Glossary, Archive, and Research Center to access content (some features are still in development). The Library is committed to open use and community ownership. It is designed as a wiki model. Those who use it are asked to improve it, to keep it accurate and current. Throughout the Library, forms are available for users to submit suggestions for new entries or to revise information. The Library is an American Library Association member, committed to providing resources useful for a range of stakeholders — educators, employers, policymakers, philanthropy staff, journalists, students, and others.
Over the past decade, hundreds of initiatives have been launched to support the learn-and-work components of our rapidly changing economy. The nation’s dated, degree-centric higher education system has given way to a multiplex of credentials and credential providers. These credentials include diplomas, degrees, certificates (within and outside the higher education system), industry certifications, apprenticeships, and state licenses. Providers include K-12 schools, colleges and universities, professional associations, certification bodies, and industry groups.
This transformation in how and what students learn, how employers understand what prospective employees know and can do, and how policymakers and accreditors can and should set policy and regulation around credentials has made the U.S. learn-and-work system more complex and confusing, especially for populations facing steep challenges in gaining access to quality education that prepares them for good jobs.
Most large-scale initiatives have created some form of web-based repository of their work. Some initiatives operate during grant funding and are archived afterward—or slowly abandoned. Even when repositories are maintained, they tend to operate in isolation. From the standpoint of users (e.g., policymakers, practitioners, scholars, students, credential providers, and industry groups), useful information is scattered across websites and difficult, if not impossible, to find. There also are gaps in information on many topics.
Lacking an organized, curated library of information, today’s system operates mostly through an informal network of peer insiders. Finding information this way slows the work of experts at the very point that rapid information flow and problem-solving are needed. Newcomers to the work typically have no idea who to call or where to find information. Librarians, essential agents in the knowledge world, are hard-pressed to help because curated, synthesized sources are lacking.
The Library was created to develop a repository of resources to support those working to build a fairer, more effective learn-and-work system. Those working in this arena need information—historical, recent, complete, and curated—to develop and fine-tune solutions, to make the case to the many stakeholders needed to transform our system and to expand and accelerate reform efforts. Even with the increasing sophistication of AI bots to provide better information, they are not fully reliable and they will in the future pull information from data sources like the Library.
Searching
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The best way to search depends on what you are looking for and how you like to receive information. Some searches are looking for specific answers, such as what background does the Library contain on an Organization or an Initiative. Other searches may be more of the discovery type; searchers may be interested in identifying a lot of content in an area of interest (for example, what content does the Library have about “career pathways” or “skills-based hiring.”
There are several ways to conduct a search:
- You can question our AI Library Assistant using conversational language. The Chatbot will provide the best answer it can find to your question within the Library and ChatGPT, and offer you the opportunity to refine or repeat your search. You can explore concepts in conversation with the AI, and ask it to synthesize information for you. The AI is a work-in-progress and users are encouraged to check sources and verify links for any information provided in a chat.
- You can conduct a search by Keyword.
- You can conduct a more advanced search using filters to narrow results by category (e.g. Key Component, Stakeholder Group, Organization, and Topic).
- You can scroll through an alphabetized Glossary of terms and an Index of all Library content.
- You can view complete, alphabetized lists of Topics, Organizations, or Initiatives and select an entry for more information.
- You can contact the Library’s librarian with a specific research question or to request assistance locating information that your own searches did not yield.
If you know the specific name of an organization or initiative, you can Search the Collection by Keyword.
The Library collection is organized by various categories: Key Components, Topics, Initiatives, Organizations, and Glossary Terms.
The A-Z Index contains a complete alphabetized list of Library content. Select the Index on the banner at the top of any Library page.
The Glossary provides definitions and identifies alternate terms commonly used when describing the ecosystem.
Adding Entries and Requesting Changes
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The Library provides an online form to Submit Content.
Using and Trusting Resources
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The Library operates under a Creative Commons Attribution-NonCommercial 4.0 International License, which means that anyone is free to share and adapt our material for noncommercial purposes when proper attribution is provided.
Citations in the most commonly used styles are available by selecting the “Citation” button on the Library page being referenced. We always recommend that you double-check the formatting of an automatically generated citation.
The citation format is dictated by your discipline or program’s preferred style guide. The most common styles are APA, MLA, and Chicago/Turabian (See the Purdue Online Writing Lab for digital guides). Citations use a hanging indent. A hanging indent is used to indent all lines of a paragraph except the first. Hanging indents are used in reference lists in APA, MLA, and Chicago style to visually separate reference entries and allow the reader to easily distinguish between sources.
The Library is considered an electronic resource¸ and unless a specific author is listed, the Library as an organization should be treated as the author in the citation. Because the Library’s content is frequently updated, it is recommended to include in the citation the date you accessed an entry.
Example citations for the Library’s Topic entry on Alternative Credentials.
APA
Learn & Work Ecosystem Library. (2024, March 31). Topic: Alternative Credentials. Retrieved May 7, 2024, from https://learnworkecosystemlibrary.com/topics/alternative-credentials/
MLA
“Topic – Alternative Credentials.” Learn & Work Ecosystem Library, 31 March 2024, learnworkecosystemlibrary.com/topics/alternative-credentials/. Accessed 7 May 2024.
Chicago (Chicago only requires the accessed date in a citation if no publication date is listed for the source. While many of the Library’s entries include a ‘last updated’ timestamp, some do not and for these you should include your accessed date.)
Chicago Footnote or Endnote
“Topic – Alternative Credentials,” Learn & Work Ecosystem Library. 31 March, 2024, https://learnworkecosystemlibrary.com/topics/alternative-credentials/.
Chicago Bibliography
“Topic – Alternative Credentials.” Learn & Work Ecosystem Library. March 31, 2024. https://learnworkecosystemlibrary.com/topics/alternative-credentials/.
Library content is collected from multiple sources: (1) the credible websites linked to within entries, (2) reading newsletters, reports, social media, and other sources; (3) information presented at conferences and webinars; (4) content requests through the Library’s “wiki” model (forms); and (5) the personal knowledge and experience of the Library staff and national advisory board. The Library’s Key Component and Topic entries are often more detailed than other types of artifacts, and these include a list of references at the end.
The Library is professionally staffed and makes every effort to accurately reflect the work and research described in our entries. We encourage users to visit the sources included in the links we provide, as these may include additional context and information more recent than was available when the Library entry was authored. We invite those involved in the ecosystem to make use of the Submission and Edit forms to ensure that descriptions of their work is accurate and current. To learn more about how content is added to the library, see the Methodology page.
Library content is regularly updated, and new content is added on a weekly if not daily basis. “Last Updated” timestamps appear near the top of most entries. The Newsroom report on Growth in Content tracks this activity since the website’s launch in December 2022.
Partnerships
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The George Washington University Institute of Public Policy (GWIPP) at George Washington University initiated the Learn & Work Ecosystem Library in January 2021. Credential As You Go initiated in fall 2021 with leadership from SUNY Empire State University, George Washington University’s GWIPP, and the Corporation for a Skilled Workforce. Between August 1, 2021 and September 1, 2024, the Library joined Credential As You Go as a partner to support those developing and implementing incremental credentialing with curated, updated information. The Library is a separate entity from the Credential As You Go initiative, with its own staff, national advisory board, and unique website: https://learnworkecosystemlibrary.com/
The Library has partnered with the following initiatives and organizations:
- Credential As You Go
- The EvoLLLution® – A Modern Campus Illumination
- 1EdTech
- Florida State University Faculty Partnership to explore the use of the Library as an instructional resouce
- Credentials Futures Consortium
- Learning and Employment Records (LERs) Accelerator Coalition
- SHRM’s Center for Skills-First Hiring (coming soon)
- Higher Learning Commission’s Credentials Lab (coming soon)
Review ongoing partnerships described in the Special Project’s section of the Library Research Center.
Please reach out to us at info@learnworkecosystemlibrary.com or using the Contact Us form to begin a discussion and explore possible collaboration.
Presentations and Webinars
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The Library staff are active members of the ecosystem community, and are available to present at conferences or remotely (webinars) to online audiences interested in learning more about this information resource and how it can be used.
Most likely, yes. Please email info@learnworkecosystemlibrary.com or use the Contact Us form to provide details and begin a discussion.
If a recording or transcript has been made available for any past event, select the event from the Professional Development Hub to view the full details, including the link. Video links will not be visible in the event list brief view, so you will need to select the event title to view additional details.
Of course! Please use the Contact Us form or email info@learnworkecosystemlibrary.com with any requests or ideas.
For Faculty and Researchers
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Yes, the Library is available to be used as an instructional tool, especially to inform learners about the learn-and-work ecosystem. We request, if possible, that you let us know when you are using it in this way so that we can collect information about this to improve our offerings of information. Our Research Center’s Professional Development Hub lists upcoming and past events.
The Library has developed a survey on student search practices and their experiences with the Library. This survey is available to faculty for use in their classes.
Visit the Research Center’s Special Projects page for information about ongoing opportunities. Use the Contact Us form or email info@learnworkecosystemlibrary.com to begin a discussion and explore possible collaboration.
Two interviews with a Florida State University Instructor are available to learn more about her experiences adding the Library within two graduate level courses in Education taught in 2024.
The Research Showcase (still in development) is built upon the following core specifications:
Present relevant research findings as a town square / legacy academy that showcases distinctive work, latest reports.
Use peer review following peer review criteria for items included at the Showcase.
Maintain a commitment to synthesized research in clear, understandable language, with links to journal or other articles and reports for further details.
The Library welcomes inquiries from researchers (individuals or teams) to include their research at the Library. The process is to contact the librarian for further information.
Technical Information
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No, the Library is committed to serving as a free and open resource for all.
A menu bar at the very top of every Library page contains a dropdown list of 12 available languages for automatic translation. English is selected as the default.
The Library website utilizes responsive design to render well on a variety of screen sizes while preserving usability. This is an automatic process and requires no action on the user’s part.
The Library website does not collect any personally identifiable information about those who visit. We utilize Google Analytics to better understand how the Library is discovered and used. For more information, read about how Google Analytics safeguards data.
Please use the Contact Us form, or email info@learnworkecosystemlibrary.com
Have something to submit?
For the ecosystem to function effectively, all parts of the system must be connected and coordinated.