Use your own email

Workshop Software lets you use your own email through your account settings. Adjusting this setting ensures your workflow matches the way your workshop operates. The change takes effect immediately once saved. Follow the steps below to update this setting.

Did you know Workshop Software has the ability to send emails from your email address? Follow the steps below to verify your email address and take control of the communication between your workshop and customers.

  • Communicate with your customers using your email address rather than “noreply@workshopsoftware.com”.
  • Enable your customers to reply directly to your inbox.
  • Keep track of conversation history through your sent folder.


Follow these steps to verify your email address in Workshop Software:

1. Go to your Profile > Company Profile

Workshop Software use your own email showing your profile > company profile” width=”448″ height=”235″></p>
<p>2. Make sure your email address in the Email (unverified) field is the one you want to use.</p>
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3. Click the “Save” and then “Verify” buttons.

Workshop Software use your own email showing

4. You will see the status has changed to Email (Pending).

Workshop Software screen showing you will see the status has changed to email (pending)

5. Go to your inbox and open the email with a link to confirm your email address.

Workshop Software use your own email showing your inbox and open the email with a link to confirm your email address

6. Press the link to verify that email address.

Workshop Software use your own email showing link to verify that email address

7. Return to Workshop Software. Go to Profile > Company Details > Confirm the Email status has changed to ” Verified”.

Workshop Software use your own email showing profile > company details > confirm the email status has changed to ” verified”” width=”1024″ height=”243″></p>
<p>If you need to change email address, no problem! Follow the above steps again, you can verify as many email address as you like.</p>
<p>The email address that is in the Verify window will be the email address that your customers see and can reply to.</p>




<h3>Good to Know</h3>
<ul>
<li>Make sure you click <strong>Save</strong> after making your changes. If you navigate away before saving, your changes will be lost.</li>
<li>This setting can be toggled on or off at any time. The change takes effect immediately once you click Save.</li>
</ul>

<h3>Frequently Asked Questions</h3>
<h4>Where do I find this setting in Workshop Software?</h4>
<p>Navigate to Settings in the left-hand menu. The specific option is described in the steps above.</p>
<h4>Can I change this setting back later?</h4>
<p>Yes. This setting can be changed at any time by following the same steps and adjusting the option as needed. Remember to click Save after making your change.</p>

<h3>Related Articles</h3>
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  • How to send an email to a supplier from Workshop Software