Citizen-Assisted Development
Citizen-Assisted Development is how organizations deliver better business applications quickly and frequently.
It’s faster than custom coding. It’s less risky than citizen development. And at scale, it costs less than SaaS.
It’s a low-code approach that embraces contributions from users, IT, and development professionals – all working together.
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Why You Need
Citizen-Assisted Development
Business applications make up the backbone of modern organizations, and telling users “wait” or “don’t” is dangerous to both the organization’s health and one’s own career. If IT wants to retain and/or reclaim application leadership, it has to innovate.
You need Citizen-Assisted Development if:
You need to deliver more applications than ever before
It’s difficult for IT to understand what business really needs
Projects get delayed because of scope creep
IT is not able to react as quickly as business requires
What is
Citizen-Assisted Development
Some believed the way to handle increased demand for business applications was to bypass IT with Citizen Development. That seems to have worked for personal task automation, but not so much for solutions that had to be shared, deployed, and managed. Professionals’ skills shouldn’t be bypassed. Citizens’ insight shouldn’t be bypassed either. The key is to change the tone interaction between them from negotiation to collaboration. And to focus on delivering, not just building, applications.
Citizen-Assisted Development focuses on:
- Engaging the business in building application prototypes, so their requirements are clearly communicated and actionable, making IT's job quicker and easier in the process
- Making continuous evolution of applications easy, so scope creep and ever-changing requirements are no longer a problem
- Freeing IT from manual maintenance chores, so they can shift resources to delivering more business applications, and handling change requests
Benefits of
Citizen-Assisted Development Approach
Better Collaboration
Business asks for things IT can actually deliver, and IT can respond to ever-changing requests.
More Applications
Shortened design cycles and assisted maintenance cycles free up time to more applications and automate more business processes.
Quick Time-to-Business
New applications are delivered up to 10 times faster and better address business needs.
Pro Active IT Department
IT becomes eager to build new applications, depends on feedback, and responds to requests for further innovations.
Engaged Business Users
Business users gladly cooperate with IT and feel that they are co-authors of the application.
Organization-wide Process Awareness
Employees have a better understanding of the processes taking place in the company and can identify new areas that would benefit from digitization.
Here’s How
WEBCON Low-Code Platform
Makes It Happen
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