Cancel your subscription

Please fill out the form below to cancel auto-renewal or terminate your subscription. If you cancel auto-renewal, you will have full protection until the end of the already paid term. After this date, your subscription will end, and you will not be charged for any subsequent periods. You may also exercise your right to withdraw from the subscription contract and receive a full refund within 30 days from the date of order. Refunds apply to payments made for purchases in the Kaspersky Online Store, as well as automatic payments for subscription renewal. Once your request has been processed, the cancellation will be done immediately. Please note: if the information you provide is incomplete or incorrect, we may need additional time to process your request.

Fields marked with a red asterisk (*) are mandatory.

Check and submit your details

Please take the time to review the information you have entered. To edit an item, please click on the corresponding field.
E-mail
*
Erre az e-mail-címre küldünk visszaigazolást a lemondásról. Kérjük, gondoskodjon az e-mail-címhez való hozzáférésről.
Full name
*
Company name
If you purchased a license on behalf of a company, please enter the name of that company.
Intended cancellation date
*
Order number or Subscription number
This information can be found in the confirmation email of the initial purchase or in a renewal confirmation email.
License key
Enter the 32-character license key. Where can I find this?
Additional information
Attach files
The file size exceeds the limit.
Max. 3 files, up to 10 MB each
If you have trouble filling out this form or have any questions about cancelling, please contact Kaspersky Customer Service.
If you have trouble filling out this form or have any questions about cancelling, please contact Kaspersky Customer Service.
We’re sad to see you go

We’ve received your cancellation request and will process it shortly.


Your incident number is [Incident_Number] Copy number Number copied. Please keep this number for your records.


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