FAQ
Let us answer your questions in our FAQ. If you have any additional questions, don’t hestitate to contact us directly.
Frequently asked questions
Pay only upon success
Debt collection conducted locally
Contact us directly or start your debt collection by uploading your claim.
What is a debt collection agency?
A debt collection agency is a company that specializes in recovering money owed to its clients. If debtors do not respond to the agency’s calls and letters, the agency may take more drastic measures, such as reporting the debt to the credit bureaus or initiating legal proceedings to recover the money owed. If you have overdue payments, contact us!
How have you selected debt collection partners?
We have chosen debt collection partners on the basis of:
1. Being a member of their country’s bar association or debt collection society.
2. Having excellent reviews from their previous customers.
3. References from our successful debt collection network.
We have kept the Debt Collectors that have performed the best.
How do you follow up the quality of your debt collection partners?
Over time, we have kept the debt collection agencies and law firms in each country with the highest recovery rates. Of course, we also collect feedback from customers, and we only keep partners that our customers are happy with.
How can you say that you have the best debt collection agencies on the market?
By first carefully selecting debt collection partners and then keeping the best ones for you, we can say with certainty that we offer the best debt collection companies on the market for you to use, regardless of where your debtors are.
What differentiates Oddcoll from other commercial debt collection companies?
Oddcoll stands out as one of the best commercial debt collection agencies because of our extensive experience and client satisfaction focused approach. Our highly trained team utilizes ethical practices and effective strategies to recover debts fairly and efficiently. In addition, our agency operates internationally, allowing us to address debts in other countries in accordance with international debt collection laws.
Can you collect a debt for me in another country?
Yes, it is possible to collect a debt in another country. Oddcoll is an international collection agency with experience in debt recovery in different jurisdictions. Our knowledge of international collection laws allows us to handle these cases efficiently and in compliance with the relevant regulations.
How does Oddcoll's digital debt collection platform work?
Our digital debt collection platform is a powerful tool that gives our clients full control over their outstanding accounts. Through this platform, you can access detailed information about your debts, make secure online payments and receive real-time notifications about the status of your debt. This digital solution streamlines the collection process and improves communication between you and the Agency.
What should I do if I have already made a payment but am still receiving notifications?
If you have made a payment and are still receiving collection notices, we apologize for any inconvenience. Please contact our customer service team immediately. There may have been a delay in updating records. We are here to help you resolve any issues and ensure that your situation is resolved to your satisfaction.
What is the agency's approach to ethics and compliance in debt collection?
At our agency, we take ethics and legal compliance very seriously. We strictly follow national and international debt collection laws to ensure a fair and transparent process. Our goal is to protect the rights of debtors and creditors while maintaining integrity at all times.
Why is it important with handpicked debt collectors from the debtors country?
The short answer is that you’ll have a much higher chance of getting paid by the debtor. In debt collection, as in most industries, there are high performers, average performers, and low performers. You want to ensure that you have only the best, high-performing debt collectors working for you. That’s why Oddcoll handpicks the very best local debt collection companies to guarantee top-tier service.
Oddcoll helps you all the way
Oddcoll works by connecting each international case to the right local collection partner. We track performance country by country and continuously route cases to the agencies that deliver the best results.
1. Upload your invoice
Create an account and upload your invoice via the platform, API or CSV – easily and in seconds.
2. Local experts take over
Our partners in the customer’s country handle the collection with effective measures, including demand letters, calls and legal steps.
3. Get paid
Once the payment is completed, the money is sent directly to you – quickly, securely and without hassle.