Frequently Asked Questions
Education
Why use WORK-FLOW’s Educational Program?
- Neutrality: our untethered content and brand-neutral courses afford us the freedom and flexibility to offer users an independent and global outlook on flow cytometry.
- Quality: our high definition videos are scripted, uniformly narrated, subtitled, and sub-sectioned to optimize understanding and knowledge retention.
- Originality: our unique illustrations enhance the learning process and assist in explaining complex principles.
- Interactivity: our analysis section contains interactive tools to simulate basic data analysis (plotting, gating, scaling, matrices, cleaning impact, controls, and DNA analysis) for a more immersive experience.
- Delivery: our concise, ad-free delivery helps new users with knowledge assimilation while benefiting advanced users required to take our courses as a prerequisite to instrument training.
- Progression: our program is easy to navigate and our courses force users through a natural and logical knowledge progression, starting with the basics and wrapping up with quizzes.
- Continuing Education: our regularly updated centralized resources platform, FlowHub, allows users of all levels to find relevant information quickly, for guidance or to explore new techniques and technologies. Furthermore, our knowledge assessment platform, FlowEval, empowers users to test and deepen their understanding.
- Access: our automatic account creation makes it simple for users to unlock content within minutes.
- Administration: WORK-FLOW provides website administration, user account maintenance, and invoicing – no third party involved.
- Value: the aforementioned features combined with its affordable nature and lifetime licenses make our program the best choice for flow cytometry education.
Who can benefit from our Educational Program?
Individuals
Graduate students, postdocs, and researchers | Lab managers and technicians | Clinical technologists and cytometrists | Professionals pursuing certification or continuing education
Research & Testing Laboratories
Shared Resource Laboratories (Core Facilities) | Academic Research Laboratories | Clinical & Diagnostic Laboratories | Biopharmaceutical & Biotechnology Companies | Contract Research Organizations | Other Industry or Government Laboratories
Academic & Training Institutions
Universities and medical schools | Life sciences departments and graduate programs | Technical and community colleges | Institutional training programs
Instrument, Reagent, and Software Manufacturers
Sales, Marketing, and Product Teams | Field Application Specialists | Technical Support and Engineering
What is the cost of a license and how can I pay?
Details can be found on our Pricing page.
I have a bulk contract, how many licenses can be used simultaneously?
The number of concurrent licenses is unlimited.
What is your privacy policy?
Which web browsers are recommended for navigating the site and taking the courses?
Our courses can be viewed with a variety of browsers such as Google Chrome, Opera, Mozilla FireFox, Microsoft Edge, and Apple Safari.
Microsoft Internet Explorer should not be used as some web elements will be suboptimally displayed and course progression will be prohibited.
I am unable to reach the work-flow.tech website or I have video playback issues, what can I do?
First, erase your web browser’s data.
When using Mozilla FireFox, if videos do not load and you receive a “Secure Connection Failed” (PR_CONNECT_RESET_ERROR) error message, go to Options > General > Network Settings. Click Settings and select “auto-detect proxy settings for this network” and “enable DNS over HTTPS”.
If settings (i.e. firewall, network…) beyond your control prevent you from accessing our website, use a free VPN browser extension.
Advertising
What is the incentive of advertising with WORK-FLOW?
WORK-FLOW educates the next generation of flow cytometrists, a demographic often unaware of the various providers in the cytometry field. By running cost-effective advertisements in the form of responsive and clickable banners, you will be able to reach this new audience, connecting with newcomers in academia and industry.
To maximize the impact of the marketing campaign, a maximum of 2 simultaneous banners is accepted. These banners are placed on our Access page, where the majority of our traffic occurs.
What is the cost associated with advertising?
Our 2025 pricing is US$500 per month per banner. Advertising is available on a first-come, first-served basis and slot availability is only guaranteed with multi-month booking quotes.
How do I go about advertising with WORK-FLOW?
Simply reach us via Chat.
FlowPublic
What is FlowPublic?
FlowPublic is a free repository of validated technical cytometry resources. It contains scripts, apps, references, and instructions.
These resources are designed to improve your flow cytometry experience by circumventing software/instrument limitations, adding functionality/knowledge, and fixing various issues.
How can I be notified of updates?
Follow us on LinkedIn or periodically visit this website.
I have a resource to share, how do I get it listed in FlowPublic?
Simply reach us via Chat to tell us about your resource and how it can benefit the community. The resource is then shared with our staff for validation testing before it can be posted.
What should I do if Windows Defender SmartScreen is prevented me from editing/running a script?
Right-click the script and go to Properties. At the bottom of the General tab (Security section), check Unblock and click OK.
What should I do if I receive a “The file is corrupt and cannot be opened.” error?
Right-click the file and go to Properties. At the bottom of the General tab (Security section), check Unblock and click OK.