In this tutorial we have outlined some advice for staff within your setting on supporting relatives ordering their printed journals.
Printed Journals
We’ve teamed up with a publisher, Group Hugs, to offer parents and carers the ability to purchase printed copies of their child/ren’s learning journals. This is only possible once a PDF journal export had been created. This can be done by relatives themselves, but a manager on the account will also be able to generate the export.
Useful things to note
- You can export journals for active, inactive, and awaiting deletion children
- If you delete / make a child inactive this won’t delete the export once it’s been generated
- Relatives will need to remain active to access the export
- Exports will be available for 90 days once generated
Before you proceed with generating the export we would recommend to first add a profile picture for the child/ren. This is because the front cover of the printed journal will use the photo that appears on the cover page. This can be done through Configuration > Children > Manage Children page. For further guidance on this click here.
If there is no cover page or no profile picture, then the child’s photo on the front of the printed journal will be replaced with an image of a tree.
So that relatives can purchase a physical copy of the journal, you can’t just export their observations in bulk through the Observations page, you will need to export the journals as PDF’s. This tutorial will guide you through this.
The journal/s will then be generated, which you can see from the Documents & Downloads > Downloads. If relatives are permitted to receive notifications, and they haven’t disabled the notification type ‘File ready to download’, then they’ll receive a notification once the export is ready for them to access. Once it is available, they’ll be able to purchase a printed journal directly from their Tapestry account.
If a relative no longer has access to their account or the journal was generated over 90 days ago, they will still be able to purchase a printed book if they have the PDF file (if they downloaded it when they had access or you passed this on to them outside of Tapestry). This is particularly useful when it comes to ordering backdated copies. To do this they can simply upload the PDF journal to the publisher, Group Hugs.
If you have any questions about this process please get in touch at customer.service@eyfs.info and we’ll be happy to help!