We're here to help
We provide multichannel support options for all IT skill levels, offering chat, email, and phone assistance from empathetic, calm, and skilled Australian-based support staff.
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Business Support
Our business support team offers assistance with:
- Cash flow
- Credit control procedures
- Improving business performance.
Technical Support
When contacting customer support, one dedicated person guides you through technical issues, using support tools to view your screen.
- Enrolling children
- Creating Attendance records
- Submitting CCMS records
- Running Reports
The support team is supported by an extensive online manual and ‘How to’ YouTube clips created based on common support queries.
Child Care Industry Resources
Click links to navigate directly to industry websites.
- Australian Childcare Alliance (ACA) ⓘ
- Australian Children’s Education & Care Quality Authority (ACECQA) ⓘ
- Children’s Services Central ⓘ
- Community Child Care Co-operative NSW ⓘ
- Early Childhood Australia (ECA) ⓘ
- Early Learning Association Australia (ELAA) ⓘ
- Gowrie Australia ⓘ
- Healthy kids ⓘ
- KidsMatter ⓘ
- Centrelink Child Care Rate Estimator ⓘ