Standard Shipping
Free of charge when spent over THB 699
– Order with total amount below THB 699, parcel shipped to Bangkok Perimeter areas will be charged THB 70 and other provinces THB 120
– Bangkok and Perimeter areas 2 -4 working days, other provinces 4 – 7 working days (Excluded Remote areas) delivery service available for order completed before 11:00 PM
FIRSTER’s shipping service is available in Thailand only.
In the event that an order is marked as “Completed,” the shipping address can no longer be modified under any circumstances.
However, customers may update or modify the shipping address prior to completing the order by clicking the “Edit” button on the address entry page.
If you wish to change the shipping address after placing an order, you must cancel the existing order and place a new one.
For further inquiries or assistance, please contact our Customer Service Team:
Email: [email protected]
Phone: 02-677-8799 (Monday – Friday, 9:00 AM – 6:00 PM, excluding weekends and public holidays)
Terms and conditions apply as determined by FIRSTER.
Please contact Customer Service via [email protected] or 02-677-8799 on Mondays to Fridays: 09.00 AM – 06.00 PM (Except Saturdays-Sundays and Holidays) in case your phone number is incorrect after your order is completed. Conditions are in accordance with FIRSTER only.
Perimeter areas include Pathum Thani, Nontaburi, and Samut Prakan.
– Some areas of Chon buri, Trad, Chiang Mai, Lam Phon, Nan, Phayao, Chiang Rai, Maehongsorn, Tak, Phetchaboon, Kanchana buri, Krabii, Phang nga, Phuket, Surat Thani, Ranong, Songkra
– All areas of Narathiwat, Yala, Pattani
In case of the received item is incomplete, doesn’t correspond with your actual order, is damaged, or not in a perfect condition are caused by the shipping process or the manufacturing errors, please contact our customer service at [email protected] or call 02-677-8799 within 24 hours after you’ve received the product. * See more Exchange/Return Conditions here.