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PRIVACY POLICY

Last Updated: March 5, 2026

1. Overview

The Canadian Outdoor Hospitality Conference & Expo (“COHCE”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who interact with our event, website, and services.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

By using our website or registering for the event, you consent to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to deliver and improve the COHCE event experience.

a) Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Company / campground name
  • Job title
  • Mailing address
  • Event registration details
  • Payment-related information (processed securely via third-party providers)

b) Technical & Usage Data

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral sources

c) Event-Specific Information

  • Session selections
  • Dietary preferences (if applicable)
  • Networking participation preferences

3. How We Use Your Information

We use your information to:

  • Process event registrations and payments
  • Communicate event details, updates, and logistics
  • Provide access to sessions, materials, and networking opportunities
  • Improve event programming and attendee experience
  • Send relevant communications about future CCRVA and COHCE initiatives (you may opt out at any time)
  • Ensure event security and prevent fraud

4. Consent

We obtain your consent to collect, use, and disclose personal information through:

  • Event registration forms
  • Website interactions (e.g., cookies)
  • Direct communications

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

5. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only where necessary:

  • Service providers (e.g., registration platforms, email systems, analytics tools)
  • Payment processors (e.g., Stripe)
  • Event partners or sponsors (only where explicitly disclosed or consented to)

All third parties are required to protect your information and use it only for the intended purpose.

6. Data Storage & Transfers

Your information may be stored or processed in Canada or other jurisdictions where our service providers operate.

When information is transferred outside Canada, it may be subject to the laws of those jurisdictions. We take reasonable steps to ensure your data remains protected.

7. Data Retention

We retain personal information only as long as necessary to:

  • Deliver the event and related services
  • Meet legal, accounting, or reporting requirements
  • Support future event planning and analysis

When no longer required, information is securely deleted or anonymized.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze website performance
  • Improve user experience

You can control cookie settings through your browser. Disabling cookies may impact certain features.

9. Safeguards

We implement appropriate administrative, technical, and physical safeguards to protect your information, including:

  • Secure payment processing
  • Access controls
  • Data encryption where applicable
  • Limiting access to authorized personnel only

10. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Withdraw consent (subject to limitations)
  • Request deletion where appropriate

To exercise your rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Privacy Officer
Canadian Camping and RV Association (CCRVA)
Email: [email protected]
Phone: 905.336.8969