Using Cludo as a
Web Manager
Elevate your site’s self-service with Cludo – a solution that removes administrative headaches while providing a seamless, accessible experience for your users


Why Web Managers choose Cludo
A few reasons…
1
Increased accessibility
Users find relevant, compliant content faster across complex public-sector websites
2
Stronger content control
Promote authoritative pages, demote outdated content, and maintain quality at scale
3
Reduced support requests
Better search results answer common questions, lowering calls and emails to support teams
It’s not just search
It’s great value for your website
AI Search
Our engine blends vector-based semantic understanding with keyword precision to grasp user intent – we call it AI Site Search
Dedicated CSM
Be paired with a dedicated Customer Success Manager to ensure your search strategy is optimized and aligned with your organizational goals
Global Support
With specialized support teams across the US and Europe, you receive fast, localized technical assistance regardless of your time zone
Search Analytics
Our analytics platform reveals exactly what users are looking for, helping you identify content gaps and understand shifting audience behaviors
Seasonal Banners
Instantly highlight time-sensitive information or seasonal events with custom banners that trigger based on specific search queries
GDPR & Security
We ensure total data sovereignty with optional EU-based servers and a platform that is fully GDPR compliant by design
Use Cases
High-Quality Answers for Website Users
Our solution performs best on high-content websites, which are most commonly found in these three sectors:

Public Sector
Provide instant answers via AI Chat or AI Summary to reduce support load and improve citizen or customer experience.

Content-heavy Orgs
Use AI Summary to simplify complex search journeys and help users navigate large knowledge libraries.

Enterprise Intranet
Deploy AI Mode with multi-source integration to unify access to internal documents, systems, and knowledge platforms.

Customer Story
Boise State University:
Supporting the Student Journey Through Search
Testimonials
Customers love Cludo

Mike B.
Rogers Corporation
“Our website is used extensively for research for people not only to find specific materials, but also to try and find a material that will solve their design challenge. Search has become really critical for people doing this type of research.”

Lee H.
London Borough of Bexley
“Cludo’s software is very easy to understand. It is a really useful and simple interface to use. It’s not there for the sake of it, it helps the residents.”

Taylor L.
University of Northern Colorado
“What stands out is their support and genuine, human service. As a senior developer at a large Colorado university, I truly value our relationship with Cludo.”
G2 review

Eddie K.
Visit St. Pete / Clearwater
“There’s just so much content on a destination website, that you need an effective search function that is going to be a little bit art and a little bit science. We’re able to put in inputs that can help orient a search but also works with what people are searching for.”

Lyndon B.
Vodafone Australia
“Cludo’s impressive software is an important piece of my wider digital search strategy that’s designed to deliver an exceptional customer experience and ultimately online conversion.”

Teri W.
Boise State University
“I’d like to recognize the Cludo team for their responsiveness, hard work, and collaboration throughout the process- from vendor selection and contract, to development and support, they were with us every step of the way to meet the challenges of this project.”
G2 Review

