Dive into MyCludo analytics
Analytics
Turn search behavior into service efficiency
Understand what users need and fix it before it becomes a support ticket.
Cludo Analytics shows what your visitors search for, what they cannot find, and how to improve answers without increasing staff workload.
Why search analytics matter
Your website is one of your busiest service channels, with Cludo, you can:
- Reduce inbound calls and tickets
- Identify missing or unclear content
- Improve self-service outcomes
- Make data-driven content and UX decisions
Dive Deeper Into Your Data
MyCludo Analytics offer:
Search data
See what users search for, trending topics, and emerging needs
Zero-result tracking
Discover content gaps when users search but find nothing
Behavior & engagement details
Understand search behavior from query to result
Decision-ready insights
Transform analytics into concrete improvements across your website
Seasonal Banners
Adjust search relevance for enrolment periods and public campaigns by using banners
GDPR & Security
Choose between EU or US based servers and have clear data ownership and control
See it for yourself
Interactive demo of MyCludo
Customer Story
Real-world impact
• Tower Hamlets uses search insights to guide information architecture and content priorities
• Bexley continuously improves resident access using search behavior data
• Reykjavik reduced human-handled support tickets by 46% using Cludo AI Chat
Safe Data
Audited, Global Security and Compliance
Data hosting
We host data in both the EU and US
Data masking
Organizations can define precisely what should be anonymized
Safe use of AI
AI is used only for ranking, not answer generation
W3C compliant
W3C compliance is the foundation for accessibility
GDPR compliant
Secure, Data Sovereignty
ISAE
3402
Audited internal controls
ISAE
3000
Security & Data Privacy
EAA standards
Accessibility standard in Europe
