AI Layers
Deliver better answers with AI
Three standalone AI layers:
AI Summary
AI Chat
AI Mode
All designed to deliver the most accurate answers from your web content
What are aI layers?
Add-ons for your website
AI Layers is a suite of independent AI products, each designed to deliver the most accurate answers from your website – whether through search, summaries, or conversational experiences.
The 3 AI Layers
AI Chat
A conversational chat embedded on your website.
Cludo crawls and analyzes your entire website content and uses it to provide direct, contextual answers in a chat-style interface.
Ideal for guiding visitors quickly to the right information without requiring them to navigate or search manually.
Best for:
Local Governments
Service Hubs
Municipalities
Higher Education
Customer-facing Portals
AI Summary
An add-on to your site search that generates an AI-powered answer at the top of the search results page.
AI Summary reads and synthesizes your indexed content in real time and displays a brief, accurate summary directly above the traditional search results.
Users still get full search results – but with a clear, instant answer first.
Best for:
Municipalities
Service Hubs
Higher Education
Customer-facing Portals
AI Mode
AI Mode enables users to explore your content through a rich, conversational interface designed for deeper discovery and follow-up questions.
Upcoming integrations with SharePoint, knowledge bases, and internal repositories will transform AI Mode into a central enterprise knowledge assistant, using MCP.
Best for:
Intranets
Enterprise Search
Employee Self-service
Multi-system knowledge environmetns
Benefits
Why add an AI layer?
Increased User Satisfaction
All layers are built to deliver accurate, content-based answers
3 Independent AI Products
Summary, Chat, and Mode – choose one or scale across all
Lower Support Volume
Cludo Chat and Summary have a proven track record of reducing support volume
Enterprise-Ready Security
GDPR-compliant with optional EU-based data hosting
Global Support & Dedicated CSM
Fast support with a dedicated Customer Success Manager
Flexible Deployment
Deploy AI where it fits best – search, summaries, chat, or full conversational mode
Use Cases
High-Quality Answers for Website Visitors
Public Sector
Provide instant answers via AI Chat or AI Summary to reduce support load and improve citizen or customer experience.
Higher Education
The AI “reads” every PDF, handbook, and research paper in your library simultaneously to provide a single, coherent response.
Enterprise Intranet
Deploy AI Mode with multi-source integration to unify access to internal documents, systems, and knowledge platforms.
Safe Data
Audited, Global Security and Compliance
Data hosting
We have data hosting options in both the EU and US
Data masking
Organizations can define precisely what should be anonymized
Safe use of AI
AI is used only for ranking, not answer generation
W3C compliant
W3C compliance is the foundation for accessibility
GDPR compliant
Secure, Data Sovereignty
ISAE
3402
Audited internal controls
ISAE
3000
Security & Data Privacy
EAA standards
Accessibility standard in Europe
