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0207 099 0740
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Microsoft Windows support

We are a trusted Microsoft partner, providing Windows support to businesses globally. Unlock Microsoft’s full potential and boost your productivity with our tech experts.

Rated 5-Stars on Google in 245 Reviews

Rated 94.5% with CSAT

Microsoft Windows help

CloudTech24 is in the top 5% of Microsoft partners. Our Windows experts provide managed services and helpdesk support to over 250 companies globally from our UK base.

Our customers benefit from:

  • 24/7/365 remote IT support
  • Rapid response times
  • Expert knowledge across Microsoft platforms
Who we are

Microsoft IT support company

Microsoft Windows plays a pivotal role in business. Applied and managed professionally, Microsoft technology can transform organisations, boosting productivity and efficiency for business growth.

Mastering Microsoft’s wide range of IT offerings takes experience. A lack of time prevents most businesses from utilising many of the platform’s functions and features, leaving its potential unrealised.

As a trusted and fully managed Microsoft Windows tech support provider, we’re uniquely equipped to help your organisation overcome these challenges with our industry-leading Microsoft Windows support.

Microsoft Windows support specialists

Microsoft is one of the world’s leading software and hardware developers, with organisations and SMEs in every industry across the globe utilising Microsoft solutions daily.

Microsoft tools are abundant in business today, from Microsoft 365 to the Microsoft Windows operating system. Our team of Windows tech support experts have experience across the full suite of products.

With our Microsoft Windows help, you can capitalise on the best that Microsoft offers.

Cybersecurity-first Microsoft IT support company

Alongside our Microsoft Windows support services, we are cyber security experts.

We can ensure that your Microsoft environments are fully protected against cybersecurity threats by utilising Microsoft platforms such as Microsoft Defender ATP to secure your business data.

Our comprehensive data backup solutions also help keep your company information safe from loss, with your data automatically and securely backed up offsite. Our cutting-edge cloud data backup technology backs up and restores directly from Microsoft 365 to further enhance your protection against business-critical loss.

Cyber security

Professional cyber security solutions from experienced managed detection experts.

VoIP phone services

Reliable and flexible phone services for London-based small-to-medium businesses.

Server support

Management of all types and makes of server, data hosting, and cloud solutions.

Cloud solutions

Optimising your cloud-based technology from Microsoft Azure to AWS and Google.

Award-winning Microsoft tech support

Business never stops, and neither does our Windows support. Our highly-trained team of Microsoft experts are available round-the-clock to assist with any queries or issues you may have.

With reliable, technology-driven support, you can always be sure that your mission-critical business platforms are safe and functional in the most effective way possible at all times.

Our Windows tech support team are situated globally, coordinated from our head offices in London and Surrey. Contact us today; we’re available for remote Microsoft support by email, telephone, and instant messenger. We can make on-site visits to facilitate Microsoft support as and when required.

It’s our mission to drive effectiveness and productivity in every organisation we work with, and we can guarantee this with our 24/7 Microsoft support.

Learn more

Book a discovery call

Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.

Book now

FAQs on Microsoft Windows support

We often receive questions about our Microsoft Windows support, so we thought we would clear them up with some helpful FAQs. Of course, you can also pick up the phone and speak with us – we’d be more than happy to help.

The cost of Microsoft’s tech support varies widely based on the type of service and support plan chosen. While some self-help resources are freely available, enhanced support will cost you.

Microsoft offers various comprehensive tech support for its products and services. It provides different options depending on the type of product or service and the level of support required.

Of course, it doesn’t offer in-person Microsoft tech support for businesses.

If you are running the latest version of Windows 10, you can upgrade to Windows 11 for free.

No, these are two separate products, though certain products, such as Microsoft Word and Microsoft Excel, are available on Microsoft Windows if they are licensed.

What our clients say about us

Jaspreet
10/03/2026
Christopher Bennett
03/03/2026
Adam Sargeson
03/03/2026

CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.

From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.

They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.

If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.

adam sargeson
03/03/2026

We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.

Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.

What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.

If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.

Alastair Lee
27/02/2026

CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!

Lavinia Talica
18/02/2026
Vlad
03/02/2026
Ryan Kaskey
30/01/2026

great job and helped me out.

max i
29/01/2026
Emma Fox
29/01/2026

Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.

Richard Stevens
23/01/2026
Jennifer D
20/01/2026

I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.

Paul Mordue
19/01/2026

Excellent service.

Sami Syed
29/12/2025
Mike Escola
12/12/2025

This service works well.

Nat Walker
03/12/2025

Quick response to resolve my issue, thank you!

Marco Sardi
02/12/2025
Valeria Riscanu
02/12/2025
Nigel Hemsley
28/11/2025
Sharon Lee
19/11/2025
Rachael Geddes
18/11/2025
Samantha Cool
12/11/2025

Great service. Ethan is very helpful

Louise Russell
11/11/2025
Josh Whorley
05/11/2025
Kay Wood
05/11/2025
Lucas Freitas
04/11/2025
Abbie Thompson
23/10/2025
Milos Subotic
22/10/2025

Fast

Alistair Budden
21/10/2025
Tatiana Medaru
21/10/2025
J
20/10/2025
Max Davies
16/10/2025

Best IT support!

NIDHI AGARWAL
14/10/2025
Cary Nari
12/10/2025

I’ll definitely use this again.

Omni Academy
10/10/2025

Always great service. Speedy, patient and helpful

Dominic Hill
10/10/2025

Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!

Enquiries Firle Estate
09/10/2025

Helpful & cheerful as always thank you Yassi

Lyn Bell
09/10/2025

Glen helped me with the problem- very efficient !

Charlie Pettitt
07/10/2025

great to work with!

Lucy Munro
07/10/2025

I worked with the team on some insurance documents for my business and they were super helpful and extremely knowledgeable! Also, very patient given it was not my area of expertise. They provided excellent advice and guidance, I would definitely recommend working with CloudTech24!

Imteyaz Ali
01/10/2025
Jon Stephenson
26/09/2025
Emir Arkman
24/09/2025
Timcsi Gerencsér
23/09/2025
Raquel Almeida
19/09/2025
Márcia Martins
19/09/2025
Marek Miem
17/09/2025

Very reliable and fast service.

Virginia Garcia-Dorantes
17/09/2025
Elaine Francis
16/09/2025

Thanks to Ethan for sorting out my PC this morning.

Frances Sallah-Brown
14/09/2025

Dear Glen

Thanks for your help to get the email issue sorted so promptly.

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Trusted by over 250 companies globally

More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.