Managed IT services
Round-the-clock remote IT support from a leading provider of managed IT services.
Rated 5-Stars on Google in 245 Reviews
Rated 94.5% with CSAT
Our managed IT services
CloudTech24 are an award-winning managed IT services provider, providing a wide range of services and solutions with proactive IT support and management trusted by over 120 companies in London, Surrey, Sussex, Hampshire, Berkshire and across the UK to outsource their IT services.
Our customers receive support that includes:
- 24/7/365 Remote IT support
- Rapid response times
- Access to our specialist SOC
Award-winning managed IT services
CloudTech24 offer a comprehensive selection of award-winning managed IT services covering your business from every possible angle.
If you’re seeking to increase the efficiency and reliability of your systems and support services then speak to us about your current challenges, we have worked with many organisations to perform digital transformation and ongoing support to ensure proactive maintenance of these systems are continuously performed.
Outsourcing IT support
Outsourcing partial or full IT functions ensures your organisations business applications and platforms are supported with the ongoing reassurance of our service desk to swiftly respond during working hours or 24/7/365 with the impressive service levels modern businesses require from a trusted provider.
Opting for outsourced or managed IT services to an industry-leading provider like CloudTech24, offers an increase of productivity and security benefits, as well as a prime opportunity for business growth.
CloudTech24 IT services are available to organisations that require a fully outsourced function or as a trusted partner to work alongside your internal IT team to provide escalated support and extended coverage to meet response times as an expert safety net.
With challenges and costs of hiring IT professionals, our services can focus on the management and maintenance of your mission-critical IT platforms, whilst internal teams focus on providing end user support and more obtainable strategic activities.
Need cyber security coverage from a market leading SOC?
Our Security Operations Centre provides continuous coverage and managed security services to improve security posture and safeguard business operations.
Our partnerships
CloudTech24 leverage partnerships with top technology providers and leverage cloud services such as Microsoft and Google to ensure that clients can benefit from collaboration that comes embedded in the platforms, all continuously monitored by our service desk team to deliver security, health and performance automation. We are experts in Microsoft 365 and Google Workspace.
CloudTech24’s strength is in our strategy and our elite team of technical specialists. Our team has unparalleled knowledge and experience with technical services and solutions to assist your organisation with implementation of projects and ongoing IT services.
Our unique management ensures that your company is safe, secure and above all, operational in the most powerful way possible, round-the-clock.
Security with CloudTech24
Our managed IT services also ensure that your vital platforms are 100% secure and compliant. In today’s business environment, organisations tend to run their operations across multiple devices but fail to manage them effectively. Because of this, end-user appliances are the most vulnerable IT assets in the workplace in terms of security.
The usage of cloud technologies ensures that we can monitor and manage client devices regardless of location, this also facilitates cloud-enabled remote access, management and security updates.
This approach of monitoring and proactive maintenance reduces technical issues occurring, hugely increases platform security and traditional tasks that would normally be performed remotely can be instantly accessed and resolved.
This level of cloud monitoring and management extends to end user devices (Laptop/Desktops), servers, phone systems, wired and wireless infrastructure and mobile devices……you suddenly require the WiFi password to be changed? Call our helpdesk and this can be performed remotely in minutes!
Protected workstation
One of our key differentiators is a custom platform that facilitates the remote monitoring and management of all company owned devices, this technology leverages cloud capabilities to ensure visibility and control of these devices whether they are in the office network or being remotely used.
The Protected workstation platform performs continuous visibility of key activities that are centrally monitored and optimises your end-user devices for comprehensive data protection for the end-user, device and company data.
Our business-grade solutions
Our business-grade solutions and forward-thinking approach to managed IT services enable your organisation to be more productive in running and growing your business.
The CloudTech24 managed service model also provides security for your IT expenses. Our IT support solutions are priced at a set fee which will help you to easily forecast your budgets and save for future IT projects. This is yet another way your company can profit from the cost-effectiveness of managed IT services, all while making significant business gains.
What we do
CloudTech24 are constantly evaluating new technology, this research ensures we can understand emerging technologies and whether they can be leveraged to benefit our client requirements, this research process ensures we are keeping up-to-date with the latest IT advancements and optimising solutions to generate the best results for our clients, all while keeping costs down.
This reallocation of staff focus offers you an enormous strategic advantage; as well as further enhancing productivity within your workforce, internal resources are now readily available to dedicate time and energy to wherever it matters most in your company.
Additionally, in regards to your IT budget, this key switch will ensure that your organisation can fully capitalise on both its staff and its managed IT services investment.
Looking for award winning IT Services with embedded cyber security protection?
That’s what we at CloudTech24 provide.
Our global team ensure that you receive:
- Rapid IT Support
- Availability at all times
- A focus on managed cyber essentials
Get in touch with CloudTech24 today to discuss our professional services.
Join the fast-growing catalogue of businesses benefiting from CloudTech24’s managed IT services. We will maximise your efficiency and productivity, and support you in discovering the true potential your business can achieve with our dedicated business IT Support.
Book a discovery call
Book a time that works for you to talk to our sales team about how a team of global engineers from around the world deliver 24/7 cybersecurity and IT services.
Common FAQs about our manage IT services
We often receive questions about our IT services so we thought we would clear them up with some helpful FAQs below. Of course, you can also pick the phone up and speak with us as we would be more than happy to help.
What does managed IT services mean?
Managed IT services are platforms that are managed and supported by an external provider as a service. The Managed services provider can offer more specialist skills, resourcing and may leverage vendor partner status.
Wjat is included in managed services?
Managed services typically consist of a technical platform, technical and certified expertise and processes and procedures related to the running of the managed service.
What is managed service mdoel?
A managed service model is the specific service structure and constraint and decisions that can be made within the constraints of the services agreement.
Why do we need managed services?
Managed services provide organisations with the ability to successfully implement platforms and programs without having the in-house staffing and expertise.
What is the definition of a managed service?
The definition of managed services is a capability delivered as a service. IT managed service providers (IT MSP’s) specialise in a technical IT delivery as an outsourced function.
What are the benefits of managed IT services?
Managed IT services allows the hassle of your technology to be supported by another company so that you can get on with what you need to do and your staff are also looked after when needed.
What is included with CloudTech24's managed services?
CloudTech24 offer a number of different service bundles as well as being able to tailor a bespoke solution to your requirements. As a minimum we include protected workstation antivirus as well as email backup and different levels of support.
Do you have any recommendations or case studies for your managed IT services?
CloudTech24 have many reviews of different platforms including Google reviews for our Managed IT Services for our clients. We also have case studies published on our website. We are happy to setup a reference call with a suitable client of a similar vertical and size of business if your organisation requires any further validation of our competencies in delivering managed IT services and support.
How do managed services provide security for my business?
As experts in Security it is our job to keep up to date with all new threats as well as offer the best security protections for your network. This includes hardening your devices, business grade Anti Virus, Next Generation Firewalls, Advanced Threat Hunting as well as Secure VPN and Remote connectivity.
How can we keep up to date with emerging technologies
We love technology and finding innovative ways to use technology to better support your business is part of the conversation that we have with you.
What our clients say about us
CloudTech24 have been a huge support to Positively Adam, providing reliable IT and cybersecurity services here in London.
From day one, their approach has been proactive rather than reactive. Their 24/7 support gives real peace of mind, issues are handled quickly, communication is clear, and nothing feels left hanging. It’s reassuring to know our systems are constantly monitored and protected.
They’ve strengthened our Microsoft 365 setup, tightened our security, and made our overall IT infrastructure far more streamlined and resilient. Most importantly, they explain everything in straightforward terms, which makes decision-making easy and stress-free.
If you’re looking for an IT partner that genuinely adds value and helps your business run smoothly, I highly recommend CloudTech24.
We’ve been working with CloudTech24 for our IT support and cybersecurity in London, and the service has been outstanding.
Their 24/7 support genuinely makes a difference. Any issues are picked up quickly, resolved efficiently, and communicated clearly, no chasing, no confusion. You can tell they proactively monitor systems rather than just reacting when something breaks.
What really stands out is their professionalism and technical expertise. From Microsoft 365 support to strengthening our overall cybersecurity posture, everything feels structured, secure, and well-managed. They explain technical matters in plain English, which is invaluable for non-technical teams.
If you’re a London-based business looking for reliable, proactive IT support that actually feels like a partnership rather than a helpdesk, I wouldn’t hesitate to recommend CloudTech24.
CT24 have regularly provided outstanding support. The team are always responsive, polite, helpful and a pleasure to work with. A big thanks to all the team!
great job and helped me out.
Setting up a new business can be daunting but the team at CT24 assisted me with all the tech set up. Their response time in amazing, they were calm and patient with my million questions. I cannot recommend them more highly.
I can’t say enough nice things about CloudTech24 IT support. For the past year of working with them, they have always responded professionally and quickly. A little shoutout to Ethan who helped me resolve an issue today. He stayed on the call with me until the issue was resolved. When things aren’t working… you want an IT company that can resolve issues quickly, highly recommend them. I’m located in Denver, CO.
Excellent service.
This service works well.
Quick response to resolve my issue, thank you!
Great service. Ethan is very helpful
Fast
Best IT support!
I’ll definitely use this again.
Always great service. Speedy, patient and helpful
Long term customer of Cloudtech24 – today was particularly useful as there is no one as nerdy as me in our company, and it was good just to bounce the problem off the team. I eventually found the answer myself – sort of ‘once you have excluded everything that should be causing it, you’re left with what it couldn’t be’. And it was!
Helpful & cheerful as always thank you Yassi
Glen helped me with the problem- very efficient !
great to work with!
I worked with the team on some insurance documents for my business and they were super helpful and extremely knowledgeable! Also, very patient given it was not my area of expertise. They provided excellent advice and guidance, I would definitely recommend working with CloudTech24!
Very reliable and fast service.
Thanks to Ethan for sorting out my PC this morning.
Dear Glen
Thanks for your help to get the email issue sorted so promptly.
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Trusted by over 250 companies globally
More than 250 companies trust us to manage their IT and cybersecurity. We’re known for our rapid response and friendly service. Not tech savvy? No problem; we explain what we’re doing in plain English, so you know what to expect and have clear timelines. You’ll always receive a warm welcome from our team.
