Yoizen celebrates its 15th anniversary driving innovation in Conversational CX.
Thank you for being part of this journey!
on WhatsApp Business!
Yoizen has been chosen by Meta to lead the rollout of this new feature in Latin America.
Now you can combine chat and voice in one place! Learn more >
We have certified the
ISO 27001 Standard!
We guarantee the highest protection and security of our customer’s
data with the highest international standards. Learn more >
Cookie Policy
YOIZEN S.A., CUIT 30711277257 («YOIZEN») uses cookies and other trackers on the website https://yoizen.com («Site»), of which YOIZEN is the owner and responsible for processing the data collected. For more information regarding how the collected data is processed and where it will be stored, you can visit https://yoizen.com/politicas-de-privacidad/.
Upon entering the Site, users will be required to confirm their preferences regarding the acceptance or rejection of various cookies.
YOIZEN has established this policy to provide information and generate transparency about:
- The origin and purpose of the information processed while browsing the Site.
- Your rights regarding cookies and other trackers used by YOIZEN.
1 – WHAT IS A COOKIE?
Cookies, trackers, or similar technologies are small text fragments sent by a visited website to the browser you are using. They allow websites to remember information about your visit and help maintain your preferences for a limited time. By accepting their use, you won’t have to reset your preferences each time you return to the Site.
The information collected through cookies may include, but is not limited to:
Functional Cookies: Necessary for the website’s operation, allowing basic functions such as page navigation or access to secure areas.
Analytics Cookies: Gather information on how you use the website, such as the pages you visit or the time spent on each. This data is used to enhance site performance and improve user experience.
Advertising Cookies: Used to show you personalized ads based on your interests.
Social Media Cookies: Enable interaction with social networks, such as sharing content or logging in with your social media account.
Cookies are used to store information about the state during their validity while a browser accesses different pages of a website or when returning to that website later.
It’s important to know that you can configure your browser to reject cookies. However, this may affect the website’s functionality.
2 – FOR WHAT PURPOSES ARE COOKIES SENT FROM THE SITE USED?
YOIZEN uses cookies and other trackers, especially for the following purposes:
Cookies are essential for facilitating navigation of the Site.
- They can optimize user experience and facilitate navigation by determining technical navigation routes.
- They retain information about the user having seen the cookie information banner and continuing to browse, allowing cookies to be inserted on their device.
Functional Cookies
These cookies are designed to:
- Adapt the Site to your display preferences (language, currency, screen resolution, operating system, etc.).
- Remember certain information you enter on the Site to ease and personalize your next visit.
Analytics Cookies
These cookies help us understand your interactions with the Site (most visited pages, used applications, etc.) and can be used to compile statistics or test different views to enhance your interest and ergonomics of services.
Social Media Cookies (placed by third parties)
These cookies allow you to share opinions on the Site and share content on social media (e.g., «Share» or «Like» buttons). Social media applications on the Site may identify you even if you don’t click the buttons, as these buttons can track your navigation if your social media account is active on your device.
We recommend reviewing the policies of these social networks for details on their use, including advertising, of the browsing information they may collect. These policies should allow you to exercise your options regarding these networks, particularly by configuring your accounts for each.
COOKIES SUBJECT TO YOUR CONSENT
The installation of cookies is subject to your consent. When you first visit the Site, a banner requests your acceptance of cookie installation. Cookies will only activate upon your acceptance to continue browsing the Site.
You can return to your choice at any time using the various means described in the section «How to Manage Cookies?».
3 – HOW TO MANAGE COOKIES?
There are several ways to manage cookies and other trackers. You can set your browser to:
- Accept all cookies, or
- Systematically reject them, or
- Choose which ones to accept based on their sources.
You can also configure your browser to accept or reject cookies on a case-by-case basis before they are installed. Additionally, you can periodically delete cookies from your device through your browser.
Make sure to configure all browsers on your different devices (tablets, smartphones, computers, etc.).
For managing cookies and preferences, each browser has different settings. These configurations are outlined in the help menu of your browser, which will guide you on how to change your cookie preferences.
The registration of a cookie on your device is primarily subject to your consent, which you can express and modify at any time through the options provided in your browser. If your browser is set to accept cookies, the cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of your device and can only be read by the sender.
Conversely, you can configure your browser to reject cookies. In this regard, you should be aware that by setting your browser to reject cookies, some functions, pages, and areas of the Site may become unavailable (for example, if you are trying to access YOIZEN’s content or services that require your identification, or if YOIZEN or our service providers cannot recognize, due to compatibility issues, the type of browser your device is using, the language, screen settings, or the country where your device is located). YOIZEN is not responsible for any degradation in service resulting from the inability to register or consult the cookies necessary for its operation that have been rejected or deleted.
This cookie policy is currently in effect and was last updated on 04/19/2024.
Yoizen © 2026. All rights reserved.
