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Aetna
@AetnaHelp
We are your official Aetna Customer Service Twitter reps, here to help, listen and learn from you. Tweet with us 8am to 10pm EST, 7 days a week.
Hartford, CT and Global
Joined February 2012
Posts
  • user avatar
    Replying to @robdelaney
    Hi, do you have a concern you would like for us to look into. If so, please follow @AetnaHelp so we can send you our contact information. Thank you. ^DJ
  • user avatar
    Replying to @robdelaney
    Hi, we’ve made attempts to send you our contact info via DM but you’re not following @AetnaHelp. We're here 24/7 if you still need assistance. ^DJ
  • user avatar
    Replying to @MingGao26
    Hello. We're sorry to hear this happened. Please follow us @AetnaHelp & we'll DM our contact information to assist. Thank you. ^TK
  • user avatar
    Replying to @ilarryy
    Please follow @AetnaHelp so we can exchange contact info. I can verify this for you. ^CP
  • user avatar
    Replying to @cfarms76
    Hi Aaron, Please have your uncle or someone that has power of attorney for him reach out to us and we would be happy to have the concerns researched. We are here 7 days a week. Thank you, Todd, AetnaHelp
  • user avatar
    Replying to @EliKamaraMD @MikeKellyPA and 5 others
    Hi Dr Kamara, We sent the information to your associate in regard to the review results. We are here to help 7 days a week. Sincerely, Todd, AetnaHelp
  • user avatar
    Replying to @MingGao26
    Thank you for following. We've sent you a DM to assist. ^TK
  • user avatar
    I responded to your email, please let us know if we can help again in the future. ^LL
  • user avatar
    Replying to @Advil
    Hi. I just sent you a direct message to assist, please review when you can. Thank you. ^LL
  • user avatar
    We stand with #Orlando & the #LGBT community. Our support services are open to all impacted: aet.na/1S2tPY1
  • user avatar
    Hello, we would like to inform you that she is no longer employed at CVS Health. Thank you again for bringing this to our attention. ^AM
  • user avatar
    Replying to @TA_Millennial
    Hi. We are aware there is an aggressive calling scam going around using multiple health insurers’ names, including Aetna’s. The best advice we can offer to individuals who receive these calls is to lodge a complaint with the FCC (aet.na/2mgfth3 or 1-888-225-5322). ^DA
  • user avatar
    Replying to @TheRealDoctorOs
    Hi Osman, we would be happy to review this for you. Please follow @AetnaHelp, Send us a direct message to let us know you have followed, and we'll send you a DM with our contact information. Sincerely, Christopher, AetnaHelp
  • user avatar
    Replying to @WendyRogersAZ
    We appreciate your concern & feedback. We're currently working directly with the member on this. Thank you. We're always here to assist. ^DJ