Support Facility is a privately owned company that provides hosting technical support, server management and web designing to the web hosting industry, data center and Internet service providers.

Our particular forte is our meticulous knowledge of hosting support and how the support is interpreted and implemented by our experienced administrators and technical support engineers. This technical expertise affords us the opportunity to provide our clients with valuable support perspective and insight as it pertains to existing process or new projects. Additional area of expertise is our exceptional service skills. Our ability to communicate with our clients has earned us a solid, marketable reputation in an web hosting industry. At Support Facility, we realize that timely and effective communication contributes to the development and completion of project goals.

To be the benchmark for the Technical Support Services in the Web Hosting Industry, to maximize first contact resolution for our customers by providing effective, timely solutions by highly trained technical team. With an enhanced technical experience, recognized for the integrity of our people, the ethics of our business practices and the quality of our services.

"Support Facility" is dedicated providing high quality and efficient day-to-day technical support to our customers, the end users, and visitors. We strive to deliver an informative and supportive service on first point of contact that exceeds our customers’ expectations. We aspire to continually improve our services by requesting and acting upon customer feedback.

SERVER MANAGEMENT & TECHNICAL SUPPORT SERVICES