Virtual Counselling | Kaelo Lifestyle | Ask Nelson

Request a session

To secure a session with a AskNelson or Kaelo Lifestyle International Counsellor or Coach, please complete the request form below or reach out to the support line for assistance. Upon completion of the request form, a counsellor and/or coach as per your request will be allocated to you and will reach out within 8 hours of the request. Please note, if you require immediate support or if this is an emergency please call the support line for support without delay.

FOR IMMEDIATE SUPPORT

Please contact the support line:
AskNelson – 0800 635 766
Kaelo Lifestyle International – 011 7599609

Online Request Form:

Request a Virtual Counselling Session

First Name *

Surname *

Form of Identification *

South African ID Number

Passport Number

I.D. Number *

Passport Number *

Mobile Number *

Please enter your phone number in the format +27730123456.

Email Address *

Alternative Contact Number

What would you like support with?

How would you like to engage with us?

Please keep your phone with you as a counsellor or coach will reach out to you shortly. Please note that these calls will come from a different number than our main support line, so keep an eye out for an unknown number.

A counsellor and/or coach will reach out to you telephonically to confirm your preferred date and time for the virtual consult. We currently use MS Teams as the platform for virtual consultation sessions. Remember you will need a computer or smartphone with video functionality as well as a working internet connection to engage successfully. Appointments for virtual counselling and coaching are available Monday – Friday from 08:00 – 19:00. Virtual counselling and coaching is managed by appointment only.

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This service is a Kaelo offering and service providers are contracted to Kaelo.