Get in Touch
SERVICE CENTRES
WhatsApp Bot 066 433 6768
Kaelo Health 0861 665 665 / support@kaelo.co.za
Dis-Chem Health 0861 029 892 / dischemhealth@kaelo.co.za
MyHealth Mobile App Queries mobileapps@kaelo.co.za
Kaelo Lifestyle AskNelson 0800 635 766
Please send an email to asknelson@kaelo.co.za OR dial *134*928# to use the USSD menu OR send a “please call me” to 072 620 5699
Kaelo Lifestyle International +27 11 759 9609 (international call rates apply) / lifestyle@kaelo.co.za
Kaelo Money support@kaelomoney.co.za
Kaelo Gap 0861 493 587 / kaelogap@kaelo.co.za
Western Gap 0861 008 258 / western@kaelo.co.za
Connectgap 0861 106 660 / connectgap@kaelo.co.za
Old Mutual Gap 0861 106 660 / oldmutualgap@kaelo.co.za
iWyze Gap 0861 106 660 / iwyzegap@kaelo.co.za
Kaelo Life 0861 493 587 / funeralservicing@kaelo.co.za
New Business salesadmin@kaelo.co.za
Head Office Reception +27 11 759 9600
OPERATING HOURS
Kaelo Health, Dis-Chem Health & Prime Cure:
Monday to Friday: 08h00 – 17h00
Saturday: 08h00 – 12h00
Closed Sundays and Public Holidays
After Hour Emergencies:
For Authorisations please call 0861 665 665
For Transportation please call NETCARE911 on 082 911
Kaelo Gap and Western Gap:
Monday to Friday: 08h00 – 17h00
Closed on Public Holidays
Kaelo Lifestyle and Kaelo Healthlink:
24/7 – 365
PRIME CURE
0861 665 665 / support@primecure.co.za
*24-hour verification available via dashboard login for Doctors
Hospital authorisation can only be provided from Monday to Friday.
Email: primecure@mhs.co.za
Emergency admissions require authorisation within 48hrs of admission or the first working day: 12h00
Unable to login to Dashboard email us on: dashboardlogin@primecure.co.za
Our Locations
Johannesburg (Service Centre)
3rd Floor, 192 Bram Fisher Drive, Randburg, 2060.
Johannesburg (HQ)
2nd Floor, East Wing, The Oval, Wanderers Office Park, 52 Corlett Drive, Illovo, 2196.
1002 & 1003 Kent House, 1 Neptune Road, Westville, Durban, 3630
Cape Town
Unit 3, Ibis House, The Estuaries, Century City, Cape Town, 7441.