Our technology
Harnessing the power of voice for game-changing risk assessment
AI-powered voice analytics for risk assessment
Trust and risk are inherently related. Every day, leaders are required to make decisions that impact their businesses, their people, and their customers. Each decision is informed by an assessment of risk. But in a fast-moving, complex world, the risk landscape is always changing. Whether it’s due to economic uncertainty, changing consumer expectations, or advancements in AI and technology sophistication, new threats – and therefore new risks – arise.
How do leaders then strengthen their defenses against risk, particularly when data can be incomplete, outdated, unreliable, or simply too time and cost-intensive to secure?
Clearspeed was founded with the core belief that addressing risk effectively happens by enabling trust – a paradigm shift that addresses the critical speed-risk trade-off industries have long grappled with. Leveraging the intuitive interface of voice, we provide an objective, unbiased, direct primary measure that detects and evaluates the level of risk in speech.
How it works: Clearspeed voice-based risk assessment
Using the responses to a set of simple yes/no questions, our proprietary technology maps vocal characteristics associated with risk into a data model. These vocal characteristics are universal to everyone – regardless of language, gender, race, location, or other personal identifiers. Clearspeed analyzes and evaluates the questionnaire responses and provides a risk assessment result. Clearspeed is not a predictive model, nor do the results act as a determinant. We provide a unique, primary indication of risk that helps organizations clear or follow up with individuals quickly, confidently, and at scale.
Simple integration
Clearspeed is easily embedded into your current end-user experience to provide a seamless risk assessment layer. Risk results are available in near real-time via our secure, universal REST API or our web application.
Any point in the process
Pre-screen to validation
Configurable outreach on any voice-enabled device
Phone, mobile, tablet, web, chat
Flexible results delivery
Clearspeed application or API
See Clearspeed's risk assessment technology in action
Our products
Clearspeed Precision
When details around risk matter, Clearspeed Precision provides the fast, question-level risk analysis needed to focus investigative efforts.
Clearspeed Express
Sometimes a quick assessment or validation of risk is all you need. Clearspeed Express provides a fast, high-level risk summary to accelerate your decision making.
Clearspeed Surge
Clearspeed Surge is uniquely designed to help catastrophe (CAT) response teams quickly and accurately assess large volumes of weather-based claims for risk at initial notice of loss.
Clearspeed Protect
Advance vital trust across people and operations quickly, accurately, and cost-effectively with detailed risk insights.
Clearspeed FAQs
We have clients across government, defense, security, insurance, banking, and sports integrity sectors. Clearspeed can be used in nearly any sector where a quick assessment of risk is needed. Explore our wide array of use cases, or get right to the results by reading some of our client success stories.
We utilize modern AI models for scoring responses from participants. Our models utilize current-generation speech-based neural network technology to evaluate responses. Over many years, we’ve constructed a highly precise risk model that previously required human domain expertise to utilize. Our risk model has been validated through extensive usage and feedback by government and commercial organizations worldwide. Our custom AI solution enhances and scales the application of our high-precision model, delivering consistent, validated risk assessments for customers at any scale.
→ Read more about Clearspeed’s approach to AI from our CEO Alex Martin.
Clearspeed is dedicated to innovation and security. We have processes to identify non-human or suspicious voice responses, including synthetic and counterfeit responses. To date, we’ve consistently succeeded, even against attempts to defeat our system by sophisticated criminal organizations and other highly-skilled entities. As this field evolves, Clearspeed remains committed to advancing our capabilities.
Clearspeed is not a determinant, nor does it automatically render a decision. Our data insights simply inform the decision process, allowing clients to clear low risk more quickly, and focus their resources where potential risk is flagged.
Our evaluation is objective and unbiased since we use automated questionnaires and map vocal characteristics associated with risk that are universal to everyone, regardless of language, gender, race, location, credit score, age, or other personal identifiers. We do not use historical data, nor do we use personal identifiers as part of our evaluation.
While there are other solutions like voice stress analysis, voice printing, or even polygraphs, Clearspeed is unique in its ability to detect, quantify, and evaluate characteristics in the voice that are directly correlated with risk. Each of these solutions plays its own role in the risk assessment chain. They can stack before, or after Clearspeed.
Unlike polygraphs, Clearspeed does not measure truthfulness or detect deception. Rather, our approach is objective and unbiased, assessing for indications of potential risk and to what degree without invasive physical hooks-ups or human intervention or analysis. We help you determine who should proceed to the next stage of your process, and who should be paused for further scrutiny.
Any system with open API capabilities can connect with Clearspeed. Our team will review your systems and workflows with you to determine the optimal approach. On-premises builds are possible; subject to custom pricing and fees.
No, and that’s exactly what sets us apart from other risk solutions. We’re a primary measure, not a model, so we don’t require personally identifiable information (PII), historical data, generalized data points, or baselines. Instead we only screen and analyze the real-time response of an individual to a few simple yes/no questions.
Yes, Clearspeed is GDPR-compliant and operating across six continents.
Explore more of Clearspeed
Client Stories
Learn how Clearspeed is driving ROI for organizations across industries globally
