ClearspeedExpress
Enable insurance customer experience excellence with fast, accurate risk assessment


Straight through or follow-up
Elevate your insurance customer experience and optimize your processes with simple, automated voice questionnaires that quickly assess transactional risk and provide you quick, measured insight to make decisions with greater confidence.
Why use Clearspeed Express?
Sometimes a quick assessment or validation is all you need.
Clearspeed Express provides a quick and clear primary measure of application and claim risk, achieved through analyzing your customers’ answers to an easy, automated questionnaire.
Improve customer experience
Accelerate decision making and fast-track low-risk applications and claims to meet customer expectations, while freeing skilled resources to act on more risky and complex transactions.
Boost operational efficiency
Optimize operational efficiency by enabling straight-through processing with confidence.
Reduce fraud exposure
Deter opportunistic fraud and flag high-risk applications and claims at initial notice of loss for focused follow-up.
Simple integration
Clearspeed is a lightweight insertion into your technology stack and a seamless accelerator of your end-user experience. Risk results are available in near real time within our web application or directly via API. Clearspeed offers a secure, universal REST API for seamless integration with any system.
Anywhere in the customer journey
From application to bind, claims to renewal
Any customer touchpoint
Web, call center, chat
Flexible results delivery
Clearspeed application or API
How it works
Clearspeed delivers unique risk alerts to enable straight through processing, improve operational efficiency and reduce fraud.

Voice
End-user completes short automated yes/no questionnaire by phone
Data Model
Speech is converted into our unbiased and language-independent data model
Analysis
Data is analyzed for the presence of risk-associated vocal characteristics.
Results
Risk is scored and results provided via API or web app.
What our clients are saying
Clearspeed Surge arrives at a critical juncture with an answer to businesses’ needs in addressing the demand for a trusted and highly scalable solution.
Matthew Cantle
Clearspeed brings a new and highly effective approach to screening for claims fraud at scale.
Clare Lunn
Head of Counter Fraud | Markerstudy
I encourage anyone tasked with optimizing the claims process to explore how Clearspeed can boost operational efficiency, reduce fraud, and accelerate speed to pay.
Head of Claims
UK Insurance Carrier
Clearspeed Express resources
Resources
Don’t see what you’re looking for?
Check out our Resources centre or reach out to us at info@clearspeed.com


