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Cookie Policy

Cookie Policy

1. INTRODUCTION

Writer Business Services Private Limited, hereinafter referred to as “We”, “Us”, “Organization” or “company” envisages establishing and demonstrating our privacy commitment to our users. We are committed to the highest degree of privacy promise to its customers and stake holders.

This “Cookie Policy” demonstrates that when viewing our content, information about your device’s browsing experience (computer, tablet, smartphone, etc.) may be stored in “cookie” files installed on your device. This policy provides you with insights into the origin and use of such browsing information and your rights with respect to it, your right to object to it. Additionally, this document covers data acquired by us when you engage with our website via advertisements featured on external third-party websites and applications.

2. WHAT ARE COOKIES?

When a user visits an online site, including on Writer’s websites, a small text file that may contain a unique identifier is sent by a web server to the browser on the user’s computer, mobile phone, or any other internet-enabled device.  This small text file is termed a “Cookies”. Cookies and similar technologies help websites work efficiently and collect information about the user’s online preferences. Hereafter, these technologies may be referred to collectively as “Cookies”.

Electronic images known as ‘web beacons’ (also known as clear gifs, tags, or pixels) may be present on some of our website pages, allowing us to count users who have visited our pages and run analytics. Web beacons are responsible for collecting limited information e.g., a cookie number, time and date of a page view, and description of the page on which it resides. Please note that web beacons placed by third-party advertisers might be present on our website. For more information, please consult the following links: https://www.aboutcookies.org/ .

3.HOW ARE COOKIES USED?

Cookies are alphanumeric identifiers with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Please note, a cookie in no way gives us access to your computer cookies cannot access any other information on your computer.

Our website uses these cookies to collect information and to improve our Service by making your interaction with us faster and more secure. They may be used for the purposes of managing your preferences, maintaining, and optimizing security, marketing, communication, analytics, and research.

By default, we only collect cookies that are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site may not work properly.

We majorly use below types of cookies:

Essential Cookies or Strictly Necessary Cookies – These cookies are essential to the functioning of our website and for you to move around the Website. Without these cookies, certain features could not function. No information about your browsing habits is gathered by these cookies.

Functional Cookies – These cookies remember how you prefer to use our website and improve the way our website works. These are persistent cookies that help us recognize you as an existing user, so it’s easier for you to return to our website without signing in again. After signing in, the persistent cookies stay on your browser and will be read when you return on to our sites. These remain on your computer/device for a pre-defined period.

If you do not want to receive cookies, most browsers allow you to control cookies through their setting preferences. However, if you do turn off cookies in your browser, you will not be able to fully experience some of the features our website.

Targeting or Tracking Cookies – On certain pages of our website, we use cookies to help us understand your interests as you browse the Website, so we can tailor and deliver to you a more personalized service in the future. This assists us in delivering relevant, interest-based ads to you.

4. RETENTION PERIOD:

Google – Within legal limits of 12 months to 540 days

In case of any queries corresponding to cookies which are deployed on our website or wish to contact us concerning any matter relating to our use of cookies, you may do so via an email to [email protected]

If you wish to read more about cookies, behavioral advertising and online privacy please use the following links:

www.allaboutcookies.org

www.youronlinechoices.eu

5. HOW TO MANAGE COOKIES?

In case a user does not want to be subjected to Google Analytics cookies then user can prevent that by installing browser plug-ins, available at https://tools.google.com/dlpage/gaoptout/.  User can block, delete, or disable cookies on their browser whenever the user wants following the instructions, which are provided in the links listed below. Please note that by deleting cookies or disabling future cookies user may not be able to access certain areas or features of our website.

Please consult the following links for information on cookie management and blocking according to your browser:

6. CHANGES & AMENDMENTS

We reserve the right to modify this Policy relating to the Website or Services from time to time, effective upon posting of an updated version of this Policy on the Website. We, therefore, recommend that you consult on this policy each time you visit our website to review the latest version.

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Records & Information Management
Cloud Services
Contact Centres
Document Scanning & Digitization
Digital Mailroom Solutions
Tape Storage
Business Process Outsourcing
Digital Transformation Solutions
Secure Shredding & Destruction
Workflow Automation & ECM Solutions
IT Asset Disposition (ITAD)

Certifications and Affiliations

Our Initiatives

udaan

Udaan

you first

YOU FIRST

wecare

We Care

Our Employees

Our People at Work

Be it any industry, a business is as successful as its employees.
When the employees are in sync with the business pattern, management expectations and future goals, then productivity will certainly be on a rise. Disinterest or discontentment on the part of the employees can turn out to be detrimental for the business in the long run. At Writer Information we understand this sentiment and always treat our employees as our greatest strength.

The culture in the company is such that leadership teams treat the employees as valued collaborators who can make or break the fortunes of the company. For us, the people of the company are never just disposable cogs who can be replaced. Our employees form the core for us and that is why with their strength and commitment, we are always responsive to changes in the market. This has helped us create the perfect ground for creative thought processes across all quarters, innovation like never before, creation of breakthrough solutions and commitment to excel beyond all odds as a team. The trust of the management and leadership teams is complemented by enthusiastic employees who bring in power packed energy into the organisation.

3000 customers

9000+ Employees

16 Main Locations

3000 customers

300+ Serviceable Locations

Our Business

Business Process Services

  • Robotics / AIenabled
  • Procurement Management Services
  • HR Life-Cycle process management
  • Client Onboarding Process
  • Mandate Management Process
  • Underwriting Process
  • Disbursement Process
Secure Storage Services
  • Records Management Services
  • SecureVault & Storage Services
  • Media and Tape Vault Storage Services
  • Tape Transcription Services
  • Secure Destruction Services
 
Cloud and Data Services
  • Cloud Migration & infraset-up
  • Data Centre Setup
  • Data Hosting Services
  • Skill Augmentation Services
  • Data Centre & IT Operations
  • SaaS, IaaS
  • Data Analytics
 
Digital Solutions
  • Enterprise Content Management Solutions
    • Info Docs®
    • Info Flow®
    • Info Scan®
    • Info Store®
    • e cube-HR Onboarding
    • Contract Management
  • Health Care Solutions
    • Writer HIMS Solution
    • Writer IVF Solution

Our Women's Forum

Across the world, women leaders have been smashing the glass ceiling with greater force and determination. At Writer Information the culture is more of assimilation of talent without any gender biases. We have our women leaders who have taken the company ahead and have been inspirational role models for others. In this company, we motivate and encourage women to emerge as leaders and totally embrace their role-model status and address all challenges that they may face as professionals primarily with action and execution. We not only believe in but make gender diversity a priority for us by setting aspirational objectives for women in leadership roles, asserting on disparate slates of candidates for prestigious and senior positions, and developing initiatives through which we can execute what we truly believe in. Here’s introducing one of our foremost women leaders and one of the strongest business heads of the company – Ms. Sona Talwar.

Our Corporate Social Responsibility

Our company does have a documented sustainability policy. This policy is based on the POLARIS FBN framework and functions under our Samavesh initiative. Under Samavesh, we look after

  • Employees: Create & nurture Workplaces and Working Cultures where employees flourish
  • Communities: Responsible Global Citizens making Contributions to Communities we live and work in
  • Environment: Constantly search ways in which we reduce ecological impact and safeguard the environment
  • Family’s Future Generations: Share values and long-term aspirations with future generations

Workforce
  • Safety and security of our direct and subcontractor workforce with zero-person day lost due to workplace incidents / accidents
  • No more than 15% voluntary turnover
  • Achieve 75% of employees participating in employee engagement surveys
  • Responding to feedback received in employee engagement surveys
  • Cascade performance management systems across the organizations
  • 100% adherence to Code of Business Ethics

Environment
  • Recycle 90% of all available waste (packing material, paper, biodegradables)
  • Energy efficient facilities (office space & warehousing) in terms of Heating, Ventilation & Air-Conditioning and Lighting (including potential renewable sources of energy)
  • Reduction of energy use per cubic meter to a specified Mega Joule per Cubic Meter for goods transported on our fleet by road (ahead of emission norms of all the countries in which we operate)

Partners
  • Weightage of sustainability in partner selection (e.g. gender diversity, underrepresented populations, affirmative action)
  • Service Level Agreements particularly around Workforce & Environment
  • Code of Business Ethics as a part of Partner Contracts

Our company has a documented anti-bribery and corruption policy. We maintain physical and e-learning trainings for all our employees on topics to combat corruption and we also collect annual declaration statements from all employees for the Code of Business Ethics compliance.

Our company has procedures to identify the risk of bribery and corruption, to implement and monitor its policies for all staff and processes to manage incidents.

Apart from having a well drafted Anti Bribery Policy, Fraud and Whistleblower Policy & Conflict of Interest Policy, we undertake following procedures to give assurance on the effective implementation of the policy:

  • Annual declaration statements from all employees for the Code Of Business Ethics compliance.
  • Incident Management through Senior Management intervention and resolution by Whistleblower Committee

Our Values

VISION

Innovate & Grow

MISSION

Delivering excellence in product design, product quality, risk management, new technology applications and service processes to enhance and enrich the customer experience.

VALUES
  • Commitment We deliver the promises we make to our customers, shareholders and employees.
  • Ownership We own every detail of every task – so that our services consistently meet expectations of our customers, shareholders and employees.
  • Passion A desire to ‘make a difference’ is in the heart, mind and soul of every Writer employee.
  • Integrity We gain the trust of our customers, shareholders and employees as there is complete alignment in what we think, what we say and how we act.
  • Collaboration We actively engage with each other to deliver on our Vision and Mission.

Our Commitment

Delivering Excellence in Product Design, Product Quality, Risk Management, New Technology Applications and Service Processes to enhance and enrich the customer experience.

Our Customers

Through a combination of design thinking, process-centric digital technologies, lean principles and advanced analytics, we’re making an impact on across industries, which are increasingly relying on tech innovations and process design to upgrade their operating models in a bid to remain competitive. This way we help to generate growth, driving greater efficiency, business agility and a better customer experience.

We at Writer understand the changing needs of our customers across industries and help them get future ready. We bring together process excellence with new age technologies to help businesses more competitive and agile. With our expertise and understanding of the business, we have helped our customers turn strategy into reality and had a clear picture of a target operating model. Then it was all about incorporating the best tech methods that’re available to us for revamping the processes.

We have consistently supported our customers when it comes to augmenting their business growth and handled operational challenges to provide them the platform to scale up their business volumes like never before. To all our trusted customers, we give them the assurance of transforming their tomorrow, today.