Our company does have a documented sustainability policy. This policy is based on the POLARIS FBN framework and functions under our Samavesh initiative. Under Samavesh, we look after

• Employees: Create & nurture Workplaces and Working Cultures where employees flourish
• Communities: Responsible Global Citizens making Contributions to Communities we live and work in
• Environment: Constantly search ways in which we reduce ecological impact and safeguard the environment
• Family’s Future Generations: Share values and long-term aspirations with future generations
  
  

Workforce

• Safety and security of our direct and subcontractor workforce with zero-person day lost due to workplace incidents / accidents
• No more than 15% voluntary turnover
• Achieve 75% of employees participating in employee engagement surveys
• Responding to feedback received in employee engagement surveys
• Cascade performance management systems across the organizations
• 100% adherence to Code of Business Ethics
  
  

Environment

• Recycle 90% of all available waste (packing material, paper, biodegradables)
• Energy efficient facilities (office space & warehousing) in terms of Heating, Ventilation & Air-Conditioning and Lighting (including potential renewable sources of energy)
• Reduction of energy use per cubic meter to a specified Mega Joule per Cubic Meter for goods transported on our fleet by road (ahead of emission norms of all the countries in which we operate)
  
  

Partners

• Weightage of sustainability in partner selection (e.g. gender diversity, underrepresented populations, affirmative action)
• Service Level Agreements particularly around Workforce & Environment
• Code of Business Ethics as a part of Partner Contracts
  
  

Our company has a documented anti-bribery and corruption policy. We maintain physical and e-learning trainings for all our employees on topics to combat corruption and we also collect annual declaration statements from all employees for the Code of Business Ethics compliance.

Our company has procedures to identify the risk of bribery and corruption, to implement and monitor its policies for all staff and processes to manage incidents.

Apart from having a well drafted Anti Bribery Policy, Fraud and Whistleblower Policy & Conflict of Interest Policy, we undertake following procedures to give assurance on the effective implementation of the policy:

• Annual declaration statements from all employees for the Code Of Business Ethics compliance.
• Incident Management through Senior Management intervention and resolution by Whistleblower Committee

VISION

Innovate & Grow

MISSION

Delivering excellence in product design, product quality, risk management, new technology applications and service processes to enhance and enrich the customer experience.

VALUES

• Commitment We deliver the promises we make to our customers, shareholders and employees.
• Ownership We own every detail of every task – so that our services consistently meet expectations of our customers, shareholders and employees.
• Passion A desire to ‘make a difference’ is in the heart, mind and soul of every Writer employee.
• Integrity We gain the trust of our customers, shareholders and employees as there is complete alignment in what we think, what we say and how we act.
• Collaboration We actively engage with each other to deliver on our Vision and Mission.
  
  

Delivering Excellence in Product Design, Product Quality, Risk Management, New Technology Applications and Service Processes to enhance and enrich the customer experience.

Through a combination of design thinking, process-centric digital technologies, lean principles and advanced analytics, we’re making an impact on across industries, which are increasingly relying on tech innovations and process design to upgrade their operating models in a bid to remain competitive. This way we help to generate growth, driving greater efficiency, business agility and a better customer experience.

We at Writer understand the changing needs of our customers across industries and help them get future ready. We bring together process excellence with new age technologies to help businesses more competitive and agile. With our expertise and understanding of the business, we have helped our customers turn strategy into reality and had a clear picture of a target operating model. Then it was all about incorporating the best tech methods that’re available to us for revamping the processes.

We have consistently supported our customers when it comes to augmenting their business growth and handled operational challenges to provide them the platform to scale up their business volumes like never before. To all our trusted customers, we give them the assurance of transforming their tomorrow, today.