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How Caravela Seguros Transformed the Way It Communicates with Its Customers
Find out how Caravela Seguros modernized its customer communications, reduced costs, and advanced its digital transformation with the support of Contisystems’ Unicks solutions.
Digital signatures as a key element in the modernization of banking contracts
Discover how the Digital Contract Signing solution can transform contract formalization into a more agile, secure process that is aligned with the bank's digital strategy.
Primus Bank's transition to digital legal communications with probative value
Primus Bank has adopted registered email to ensure legal validity, proof of receipt, and greater control over extrajudicial and judicial communications.
What changes in the legal framework for digital documents and data
The start of a new year is traditionally a time for taking stock. In the field of information security and document production, this assessment is particularly relevant today.
The Evolution of Banking Communications with Registered Email
See how registered email drives digital transformation in banking, ensuring legal compliance, scalability, and optimization of corporate processes.
More than suppliers: partners who think with you
In an increasingly demanding environment, marked by pressure and gains in operational efficiency, the difference rarely lies solely in the technology chosen. It lies, above all, in how that technology is conceived, integrated, and put to work in service of the real objectives of the business.
An ecosystem that transforms mandatory communications into valuable experiences
Sending invoices, statements, or legal communications is an unavoidable task for any organization. But when we take a closer look, we realize that there is enormous potential hidden in these obligations: every contact with the customer is also an opportunity to strengthen trust, simplify processes, and improve the experience. This is exactly where the Unicks platform comes in.
11 ideas to improve your utilities bill
When the electricity or water bill arrives, the customer experience begins long before they decide to pay: it starts with the document itself. A clear, intuitive and well-structured bill can be the difference between a satisfied customer and a frustrated one. In a sector where trust and transparency are essential, invoice design becomes a strategic communication channel.
More than mailings: turning communication into an engine of value for your business
For a long time, communicating with customers was seen as an almost mechanical process: producing documents, sending letters, sending emails or SMS. It worked, yes, but it fell short of what customers really expect today. Because the truth is that it's no longer enough to "reach" them; you need to create communication experiences that resolve issues immediately, that generate trust and that even open up new business opportunities.
Digital signature of contracts in Portugal: types, legal validity and how to implement it
Signing paperless contracts is no longer a promise of the future - it's an increasingly common reality. In this article we explain in simple terms what an electronic signature is, which types are most commonly used in Portugal, the legal validity of each according to national and European law and how the process works in practice.
Digital onboarding: how to simplify processes and improve the customer experience
Digital inclusion is not just a question of legal compliance or reputation these days; it's a question of fairness. But what are accessible documents and how do they work in practice?
Accessible Documents: How they work in practice
Digital inclusion is not just a question of legal compliance or reputation these days; it's a question of fairness. But what are accessible documents and how do they work in practice?
What changes in the legal framework for digital documents and data
The start of a new year is traditionally a time for reflection. In the field of information security and document management, this reflection is...
The Evolution of Banking Communications with Registered Email
For decades, registered mail has been the trusted standard for formal communications in the banking sector. However, the traditional model reveals...
More than suppliers: partners who think with you
In an increasingly demanding environment, marked by pressure and gains in operational efficiency, the difference rarely lies solely in technology...
An ecosystem that transforms mandatory communications into valuable experiences
Sending invoices, statements, or legal notices is an unavoidable task for any organization. But when we take a closer look, we realize that...
11 ideas to improve your utilities bill
When the electricity or water bill arrives, the customer experience begins long before they decide to pay: it begins with the document itself. One...
More than mailings: turning communication into an engine of value for your business
For a long time, communicating with customers was seen as an almost mechanical process: producing documents, sending letters, sending emails or text messages....
Digital signature of contracts in Portugal: types, legal validity and how to implement it
Signing paperless contracts is no longer a promise for the future—it is an increasingly common reality. The question is no longer "if" we can sign...
Digital onboarding: how to simplify processes and improve the customer experience
When we think about onboarding, it is common to imagine only unavoidable administrative tasks. But this process can be much more than that: it is...
Accessible Documents: How they work in practice
Digital inclusion is no longer just a matter of legal compliance or reputation; it is a matter of equity. But what exactly are...
Accessible documents: a priority with the force of law
On June 28, 2025, the European Accessibility Act (EAA) will come into force, a European directive that imposes legal obligations on the accessibility of...