Multichannel production and shipping
Streamline the production and sending of your transactional communications
In addition to printing and mailing personalized documents (Printing & Finishing), we also integrate digital channels and the digital archiving of documents.
Much more than traditional Printing & Finishing
Supported by a strong technological component, integrating our document production and sending solution into your company's operations is simple and fast.
No effort to adapt to data models.
Introduction of personalized commercial messages.
Multichannel delivery, according to each customer's preferences.
Digital archive available from a support or self-care app.
How does it work?
Once communication channels and data transmission methods have been established, documents are created using pre-defined templates and rules.
Once the documents have been created, communications are sent to your customers using the channel that best suits them.
1.
Definition of the templates to be used and the rules to be applied.
2.
Batch construction of customized documents.
3.
Archive generated documents in a secure datacenter.
4.
Making documents available via previously configured API connections.
5.
Sending through your customer's preferred channel.
A distinctive experience
To ensure that the operation runs smoothly, and for all our solutions, we ensure service management with the regular monitoring of a Dedicated Operational Manager.
This manager will be the privileged communication channel for operational issues and will act as a bridge:
With our in-house production team to ensure agility in solving problems and flexibility in implementing requested changes.
With the client in providing all the information regarding the course of the operational process.
Stories of companies that trust Unicks
Focus and progressive improvement with the centralization of production and multichannel sending of card statements
Learn the story of a large financial services company that used our Document Production and Sending solution to centralize the production of its card statements.
Frequently Asked Questions
What are SPF, DKIM and DMARC and how do you set them up?
SPF is a security protocol that allows you to verify the identity of the sender by specifying which servers are authorized to send emails on behalf of your domain.
To set up SPF, you need to create a record in your domain's DNS, following the standard format defined by the protocol.
DKIM is a security protocol that provides a digital signature that verifies the integrity of the message during transmission.
To set up DKIM, you need to create a pair of public and private keys, store the private key on the sending server and publish the public key in your domain's DNS.
DMARC is a security protocol based on SPF and DKIM, allowing senders to establish management policies for emails that do not pass authentication checks.
To configure DMARC, you need to create a record in your domain's DNS, defining policies and reporting preferences, following the standard format defined by the protocol.
What is the impact of the new anti-spam regulations from Google and Yahoo?
In 2024, Google and Yahoo introduced new anti-spam regulations that significantly affect bulk mail senders, emphasizing the importance of authentication and user consent.
- Authentication: Compliance with SPF, DKIM and DMARC is crucial to guarantee delivery.
- User consent: A clear and simple unsubscribe option is required.
- Spam limits: It is essential to know and respect the established limits to avoid being classified as spam.
Why should subdomains be used when sending emails?
Using subdomains allows you to segment different types of emails (marketing, transactional, newsletters), facilitating independent reputation management for each communication flow.
Subdomains make it easier to identify and resolve problems, such as blacklisting, and make it possible to implement stricter protocols for specific types of emails, improving security and regulatory compliance.
Subdomains can also help improve delivery rates by reducing the risk of emails being filtered as spam by email service providers.
What is the GDPR and how does it affect bulk email senders?
The GDPR is the European regulation that aims to protect the personal data and privacy of EU citizens.
The GDPR requires that consent to email communication be clear, informed and freely given. This means that senders must use clear language in subscription forms, offer separate options for different types of communications and keep records of the consent obtained.
The GDPR also grants subscribers the right to be forgotten, which means that senders must implement a simple process so that subscribers can withdraw their consent and unsubscribe from communications.
In addition, GDPR implies data minimization and transparency, which means that senders must collect only the necessary data and be transparent about its use, storage and protection.
How do you prevent emails from being marked as spam?
To avoid emails being marked as spam, senders should follow good email sending practices, such as using security protocols, maintaining a good reputation, obtaining explicit consent, respecting unsubscribe options, sending quality content, using clear and precise subject lines, avoiding keywords, links or images associated with spam, using a suitable format and encoding, avoiding suspicious attachments, using domains and IPs and regularly monitor delivery, rejection and complaint rates.
What not to do when sending bulk emails?
- Inadequate email authentication.
- Use of outdated or unverified mailing lists.
- Sending unsolicited emails.
- Use of misleading or sensationalist subjects.
- Excessive inclusion of links or images.
- Coding or format errors.
- Omission of a clear unsubscribe option.
- Irrelevant or low-quality content.
- Excessive mailing frequency.
- Indiscriminate use of keywords associated with spam.
- Frequent changes in shipping direction.
- Inclusion of suspicious attached files.
- Use of dubious domains or links.
- Use of servers or IPs with a bad reputation.
- Frequent repetition of similar campaigns.
Hand in hand with security
We rely on robust data security and privacy practices that are an integral part of our product engineering and service delivery principles.
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