Ongoing Support for Construction
Keep Your Systems Running Smoothly as You Grow
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Trusted by 230+ construction companies across the U.S.
Even the best software setup needs maintenance. Teams change, processes evolve, and your systems have to keep up. Without support, things drift out of sync, reports lose accuracy, and adoption starts to slip.
Our ongoing support services ensure your construction technology continues to work the way it should. We stay with you after rollout to fine-tune, train, and troubleshoot so your systems always match the way your business operates.
Why Ongoing Support Matters
Your business does not stand still, and neither should your systems. Ongoing support keeps everything aligned and optimized as you scale.
With ongoing support:
Training for new hires and refreshers for existing staff.
Updates and adjustments as your processes evolve.
Troubleshooting and fixes before they slow you down.
Continuous improvement to make sure your systems grow with you.
Access to experts who understand your business and your tools.
With proactive support, your technology becomes a lasting advantage instead of a recurring project.
Where Contractors Get Stuck
Many construction companies launch their software successfully, then lose momentum. Common issues include:
“Our system worked great at first, but now reports are off.”
“We added new users and no one trained them.”
“Workflows changed, and now our tools no longer fit.”
“We have to wait weeks for help from the software vendor.”
“We are not sure if we are using the system correctly anymore.”
These small gaps add up to wasted time, bad data, and lost confidence.
Our Approach to Ongoing Support
As dedicated construction technology consultants, we partner with your team long after go-live. Our goal is to keep your systems clean, consistent, and aligned with your goals.
Dedicated Support Team
Direct access to experts who know your setup.
Monthly System Reviews
Proactive checks to catch issues before they become problems.
Training and Onboarding
Keep adoption strong as your team changes.
Process and Configuration Updates
Adjust systems as your business evolves.
Performance Reporting
Regular visibility into usage, adoption, and efficiency.
The Results
Our ConTech consulting approach builds confidence, not confusion, so your technology becomes a competitive advantage instead of a bottleneck.
Stable systems that evolve with your company.
Reduced downtime and faster troubleshooting.
Teams that stay trained and confident in their tools.
Peace of mind knowing your systems are always supported.
Testimonials
Trusted by 230+ construction companies
"The Rollout Crew created and executed a dynamic Procore training plan that transitioned our team from 'early implementation' to 'fully functional'. In particular, our field staff walked away with the confidence and know-how they needed to put Procore to use on over 40 active project sites."
Rob Krueger
Vice President of Operations,
Fessler & Bowman (Specialty Subcontractor | Concrete / Civil Infrastructure)
"The Rollout Crew has been instrumental in our implementation of Procore. We have found great success in having weekly company-wide training sessions with the Rollout Crew team on different modules and tools within Procore. dck team members throughout the Caribbean in different roles and with varying levels of technology experience are all using Procore now and we are really seeing the benefits of this critical platform for our businesses."
Bill Brown
Executive Vice President (2022),
dck Worldwide Group (GC | Resort Development)
"The Rollout Crew was an integral part of our implementation. Without their guidance and expertise, Continental would not have been able to recognize all of the benefits Procore has to offer. We were able to dive right into the implementation because they brought a wealth of knowledge to the table on day one. This knowledge, combined with their personable demeanor and responsiveness, allowed us to roll out Procore on an aggressive timeline. We highly recommend The Rollout Crew!"
Krista Henshue
Construction Accounting Manager (2021),
Continental Properties Company, Inc. (Owner | Property Development)
"The Rollout Crew’s expertise has gotten us light-years ahead of where we would have been had we just tried to roll this out ourselves. Procore is an amazing tool but a consultant helps you unlock the power of the software you’ve purchased."
Anthony LoFurno
Senior Director of Land Development (2021),
GL Homes (Owner | Luxury Real Estate)
"I can’t say enough about The Rollout Crew. They were able to take the robust Procore system and break it down for our team so that we could implement it quickly and efficiently. They tailored Procore to meet our needs and walked us through setting up our projects in a fashion that was easy to understand and easily duplicated. I don’t honestly know how we would have rolled this out without their help and guidance!"
Bob Fargo
Vice President of Development (2021),
Ideal Image (Owner | Med Spa)
"Our company, Fast Track Specialties, LP, had the pleasure of working with The Rollout Crew on our Procore launch. We were privileged to be able to work with them and they took the time to learn our business and suggest ways to improve our productivity. They worked with us to understand our needs and they were very responsive to any questions or ideas that we proposed. We highly recommend The Rollout Crew for all things Procore. Our project was complicated and difficult but The Rollout Crew handled it with ease and I look forward to working with them again in the very near future."
Jennifer Whiting
Vice President (2021),
Fast Track Specialties (Specialty Contractor | Specialty)
"Kudos to The Rollout Crew for automating our construction workflows and processes. They integrated digital forms construction data-capture with Procore and PowerBI to allow for real-time construction analytics reporting. Their knowledge of the construction industry was crucial in the success of the project. Communication was excellent throughout and The Rollout Crew worked nights and weekends to meet our aggressive schedule. Looking forward to continuing the relationship on future projects."
Les Castro
Principal Project Controls (Special Projects Group) (2021),
Duke Energy (Owner | Energy)
"The Rollout Crew's expertise and knowledge exceeds all expectations. They can navigate and solve very challenging technical issues. They have been unwavering advocates on our behalf, grabbing the attention of Procore leadership in a collaborative way, and pushing initiatives to the top. They are able to lead the effort, track next steps, guide the technical conversations, and minimize the work effort on the organization. The Rollout Crew knows what we do not know, and it has helped us make better, faster decisions for the long run."
Renee Krscht-Rascher
SVP of Development Operations (2022),
United Properties (Owner | Developer)
"Strike’s EPC group implemented Procore a year ago … The Rollout Crew served as our implementation managers where they identified needs and provided application training/support for the various Procore tools that would benefit our project teams. They were a key asset in our implementation process and ultimately paved the way for Procore to be adopted across Strike’s entire organization."
Paul Spadone
Director of EPC Facilities (2020),
Strike LLC (Self-Perform General Contractor | Midstream Oil & Gas)
"The Rollout Crew has been an integral part of NextGrid's implementation and optimization of the Procore platform. Highly recommended and worth the money."
Aaron Culig
Co-Founder (2020),
NextGrid (Owner | Solar)
"The Rollout Crew Team bring a positive presence, intimate product knowledge, and conversational delivery to every interaction. They collaborate with clients and partners to pursue actions and recommendations that are in the best interest for that particular organization. When questions or complications arise, The Rollout Crew helps decipher the 'what' and 'why' of the situation, while providing options on 'how' to reach a desired outcome. The bottom line is The Rollout Crew are great partners throughout the journey."
David Bushery
Customer Success Manager (2022),
Procore (Enterprise General Contractors)
"The Rollout Crew brings their passion for the field to everything they do. Their thoughtful approach and patient attitude helps field teams quickly shift their mindset from apprehensive about future changes to excited about the possibilities. I’m more than happy to recommend them to any company looking at increasing adoption or assisting with a new Procore rollout."
Chris Buell
Enterprise Account Executive (2020),
Procore (Enterprise General Contractors)
Take the First Step
If your software feels like it needs a tune-up, we can help.
Start with a support consultation, and we will review your current setup, identify weak spots, and create a plan to keep everything running smoothly.
TESTIMONIALS
Don’t just take our word for it
"The Rollout Crew created and executed a dynamic Procore training plan that transitioned our team from 'early implementation' to 'fully functional'. In particular, our field staff walked away with the confidence and know-how they needed to put Procore to use on over 40 active project sites."
Rob Krueger
Vice President of Operations,
Fessler & Bowman (Specialty Subcontractor | Concrete / Civil Infrastructure)
"The Rollout Crew has been instrumental in our implementation of Procore. We have found great success in having weekly company-wide training sessions with the Rollout Crew team on different modules and tools within Procore. dck team members throughout the Caribbean in different roles and with varying levels of technology experience are all using Procore now and we are really seeing the benefits of this critical platform for our businesses."
Bill Brown
Executive Vice President (2022),
dck Worldwide Group (GC | Resort Development)
"The Rollout Crew was an integral part of our implementation. Without their guidance and expertise, Continental would not have been able to recognize all of the benefits Procore has to offer. We were able to dive right into the implementation because they brought a wealth of knowledge to the table on day one. This knowledge, combined with their personable demeanor and responsiveness, allowed us to roll out Procore on an aggressive timeline. We highly recommend The Rollout Crew!"
Krista Henshue
Construction Accounting Manager (2021),
Continental Properties Company, Inc. (Owner | Property Development)
"The Rollout Crew’s expertise has gotten us light-years ahead of where we would have been had we just tried to roll this out ourselves. Procore is an amazing tool but a consultant helps you unlock the power of the software you’ve purchased."
Anthony LoFurno
Senior Director of Land Development (2021),
GL Homes (Owner | Luxury Real Estate)
"I can’t say enough about The Rollout Crew. They were able to take the robust Procore system and break it down for our team so that we could implement it quickly and efficiently. They tailored Procore to meet our needs and walked us through setting up our projects in a fashion that was easy to understand and easily duplicated. I don’t honestly know how we would have rolled this out without their help and guidance!"
Bob Fargo
Vice President of Development (2021),
Ideal Image (Owner | Med Spa)
"Our company, Fast Track Specialties, LP, had the pleasure of working with The Rollout Crew on our Procore launch. We were privileged to be able to work with them and they took the time to learn our business and suggest ways to improve our productivity. They worked with us to understand our needs and they were very responsive to any questions or ideas that we proposed. We highly recommend The Rollout Crew for all things Procore. Our project was complicated and difficult but The Rollout Crew handled it with ease and I look forward to working with them again in the very near future."
Jennifer Whiting
Vice President (2021),
Fast Track Specialties (Specialty Contractor | Specialty)
"Kudos to The Rollout Crew for automating our construction workflows and processes. They integrated digital forms construction data-capture with Procore and PowerBI to allow for real-time construction analytics reporting. Their knowledge of the construction industry was crucial in the success of the project. Communication was excellent throughout and The Rollout Crew worked nights and weekends to meet our aggressive schedule. Looking forward to continuing the relationship on future projects."
Les Castro
Principal Project Controls (Special Projects Group) (2021),
Duke Energy (Owner | Energy)
"The Rollout Crew's expertise and knowledge exceeds all expectations. They can navigate and solve very challenging technical issues. They have been unwavering advocates on our behalf, grabbing the attention of Procore leadership in a collaborative way, and pushing initiatives to the top. They are able to lead the effort, track next steps, guide the technical conversations, and minimize the work effort on the organization. The Rollout Crew knows what we do not know, and it has helped us make better, faster decisions for the long run."
Renee Krscht-Rascher
SVP of Development Operations (2022),
United Properties (Owner | Developer)
"Strike’s EPC group implemented Procore a year ago … The Rollout Crew served as our implementation managers where they identified needs and provided application training/support for the various Procore tools that would benefit our project teams. They were a key asset in our implementation process and ultimately paved the way for Procore to be adopted across Strike’s entire organization."
Paul Spadone
Director of EPC Facilities (2020),
Strike LLC (Self-Perform General Contractor | Midstream Oil & Gas)
"The Rollout Crew has been an integral part of NextGrid's implementation and optimization of the Procore platform. Highly recommended and worth the money."
Aaron Culig
Co-Founder (2020),
NextGrid (Owner | Solar)
"The Rollout Crew Team bring a positive presence, intimate product knowledge, and conversational delivery to every interaction. They collaborate with clients and partners to pursue actions and recommendations that are in the best interest for that particular organization. When questions or complications arise, The Rollout Crew helps decipher the 'what' and 'why' of the situation, while providing options on 'how' to reach a desired outcome. The bottom line is The Rollout Crew are great partners throughout the journey."
David Bushery
Customer Success Manager (2022),
Procore (Enterprise General Contractors)
"The Rollout Crew brings their passion for the field to everything they do. Their thoughtful approach and patient attitude helps field teams quickly shift their mindset from apprehensive about future changes to excited about the possibilities. I’m more than happy to recommend them to any company looking at increasing adoption or assisting with a new Procore rollout."
Chris Buell
Enterprise Account Executive (2020),
Procore (Enterprise General Contractors)
OUR SERVICES
How can we help?
Software Selection
We all know there’s no one-size-fits all, but is it right for you?
You probably:
- Don’t want to waste money on a platform you’ll regret
- Want to avoid being oversold fancy solutions
- Would appreciate a firm yay/nay from an experienced 3rd party
ROLLOUTS
New software? We can expedite your time-to-value (and help you avoid a Round 2 attempt).
You probably:
- Can’t afford to fumble around with new software
- Want to get your money’s worth out of it ASAP
- Have your hands full and don’t know where to start
CONTINUOUS IMPROVEMENT
Proud of where you’re at, but know there’s more to explore?
You probably:
- Don’t have the time to protect and preserve your hard earned trajectory and momentum
- Could use some outside support to stay on the cutting edge
- Understand there’s always “parking lot” items and room to improve — that can’t get the upper hand
ERP
Proud of where you’re at, but know there’s more to explore?
You probably:
- Don’t have the time to protect and preserve your hard earned trajectory and momentum
- Could use some outside support to stay on the cutting edge
- Understand there’s always “parking lot” items and room to improve — that can’t get the upperhand
Admin (on-demand)
Sub out the admin work and only pay for what you need…
You probably:
- Don’t want to hire a full-time Admin
- Would love to give some time back to your PMs
- Would prefer to pay for what you need when you need
INTEGRATIONS
Are you having a hard time connecting all the data dots?
You probably:
- Need more flexibility in data-capture or reporting
- Are anxious to leverage the data you already have
- Need a seasoned team of dot-connectors for ERPs, Procore and GoFormz
ANALYTICS
Our PowerBI and Tableau experts can build the dashboard you’re holding your breath for.
You probably:
- Are tired of manual Excel loads to generate outdated dashboards
- Desperately need real-time reports with drill-down support
- Are tired of not having “exception-based” logs to laser focus where your attention is actually needed
DATA MIGRATIONS
Got historical project data you don’t want to lose?
You probably:
- Don’t have the time or resources to move it yourself
- Would prefer to rely on a team that’s done it before
- Know you’re going to need some outside help to get it done
DON’T WORRY
You’re in good hands
Project Portfolio
- We’re trusted partners across industries: from pursuit to groundbreak, and quantities-placed to closeout.
- We tackle SOP deployment for “jobs” that range from daily Work Orders to the lifecycle of 500M+ dollar capital projects.
DIVIRSIFIED ROLLOUT CREW
- Our team is a blend of former construction management Jedis, IT savants, change management junkies, Acumatica experts, ex-Procorians, technical wizards, data nerds, and analytic artists.
- We cover every time zone and don’t stop until the work is done.
PRIZED PRODUCT PARTNERS
- We’re the OG of Certified Procore Consultants (one of the original three to be exact).
- We’re the only Acumatica Partner solely focused on construction.
- We’re the unofficially official Professional Services teams for both digital forms and WorkMax deployments.
FIELD & OFFICE TRAINING
- We’ve introduced over 1,000 end users to our ConTech stack, from 1-on-1 sessions to groups of 30.
- Supported over 100 project teams through remote rollouts, and traveled to over a dozen states and double the cities for onsite training.
NO HARD FEELINGS
We’re probably not a good fit if…
IF YOUR TEAMS AREN’T READY FOR CHANGE
A successful rollout depends on end users who aren’t opposed to shaking things up and revising day-to-day procedures. Top-down buy-in isn’t enough. The field and the office is where the rubber meets the road.
IF YOU WANT TO MOVE SLOWLY AND METHODICALLY
We thrive in contexts where project teams want to take action. With our experience, we can provide the right amount of structure without slowing your teams down. Together, we can move smart and fast.
IF YOU’RE NOT LOOKING FOR A PARTNER
During our engagements, we become an extension of your team. Getting in and getting out does nothing to sustain the momentum and trajectory we set together. That’s why a Continuous Improvement phase follows all our Deployments.
HAVE QUESTIONS?
See How We Can Help