Shipping Information
We are committed to delivering your order quickly and safely. Please review our shipping policy below for complete details about processing times, delivery estimates, and shipping procedures.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
- You will receive a confirmation email once your order has been successfully placed.
Shipping Time
Estimated delivery times depend on your location:
- United States: 5–10 business days
- Europe: 7–12 business days
- Canada & Australia: 7–14 business days
- International Shipping: 10–20 business days
Delivery times may vary due to customs clearance, weather conditions, or courier delays.
Shipping Cost
- Shipping costs are calculated at checkout based on your location.
- Free shipping promotions may apply to selected orders or limited-time offers.
Order Tracking
Once your order is shipped, you will receive an email containing your tracking number and courier details. You can use this information on our Track Order page to monitor delivery status.
Customs & Duties
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect address information.
Lost or Delayed Packages
If your order is delayed or appears lost, please contact our support team. We will assist you in resolving the issue with the shipping carrier.
Contact Support
For any shipping-related questions, please contact us:
Email: support@stussycalifornia.com
Thank you for shopping with us.