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Changed opening hours in Secomea Support on February 6th, 2025

Our Support will have limited opening hours on February 6th from 8.30 AM to 4:30 PM. We’re closing the Support for internal training purposes.

What does this mean for you?

  • Premium customers: There are no changes. You can access our phone support 24/7.
  • Professional and Essential customers: A dedicated emergency number will be available for incidents (Severity 1/Major/Critical).
  • The emergency number is: +45 48 88 16 75

 As always, we’ll be back on Friday morning to help.

Reach out to us

Contact Secomea A/S (HQ)

Phone: +45 88 70 86 50

Monday – Thursday: 8.30 to 16.30 (CET)
Friday: 8.30 to 16 (CET)

Email: support@secomea.com

Contact our partners

If Secomea has been provided to you by one of our partner distributors, please contact them for support inquiries.

Check the status of our systems

At Secomea, we strive to provide consistent product reliability and high-level services, meeting our users’ expectations day by day. 

Return a Secomea product

If you wish to return a Secomea product, please submit your request by filling out our return merchandise authorization (RMA) form.

Report a security vulnerability

Secomea is an official CVE Numbering Authority (CNA), the first in Denmark. If you have discovered a security vulnerability in our products or services, please report it to us.