Privacy Policy

Effective Date: January 1, 2025
Last Updated: September 18, 2025

ReikiDAO℠ and ReikiDAO.com (“Reiki DAO,” “we,” “our,” “us”) respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By accessing or using our website, membership community, or Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Services:

  • Personal Information: name, email address, phone number, billing address, payment details (processed securely by third-party providers), and IP address.

  • Account & Membership Data: login credentials, subscription details, purchase history, and communications.

  • Technical Data: device type, browser type, operating system, usage patterns, and analytics information.

  • Voluntary Data: responses to surveys, forms, or messages you choose to provide.

We do not knowingly collect information from children under 18 years of age.

2. How We Use Your Information

We use your information for:

  • Delivering, maintaining, and improving our Services.

  • Processing payments and managing memberships.

  • Providing customer support and responding to inquiries.

  • Sending newsletters, updates, and promotional offers (you may opt out).

  • Ensuring security, fraud prevention, and compliance with laws.

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, our processing of your personal data is based on:

  • Your consent (e.g., for email marketing).

  • The need to perform a contract (e.g., delivering membership access).

  • Our legal obligations (e.g., tax and regulatory compliance).

  • Our legitimate interests (e.g., improving services and protecting rights).

4. Third-Party Services

We use trusted third-party providers, including but not limited to:

  • Payments: Stripe, PayPal

  • Community Platform: Skool

  • Email & Marketing: Mailchimp

  • Analytics: Google Analytics

These providers may process your data under their own privacy policies. We encourage you to review those separately.

5. Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

  • With vendors and service providers who perform functions on our behalf.

  • To comply with legal or regulatory requirements.

  • To enforce our Terms & Conditions, protect our rights, or prevent fraud.

  • In the event of a merger, acquisition, or reorganization of ReikiDAO.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services,

  • Fulfill contractual and legal obligations, and

  • Resolve disputes or enforce agreements.

When no longer needed, data will be securely deleted.

7. Cookies & Tracking

We may use cookies, pixels, and similar technologies for:

  • Authentication and login,

  • Analytics and performance tracking, and

  • Personalizing your experience.

You may disable cookies in your browser, but certain features may not function properly.

8. Data Security & Breach Notification

We use reasonable measures to protect your data. However, no system is 100% secure. In the unlikely event of a data breach affecting your personal data, we will notify you promptly in accordance with applicable law.

9. Your Rights

Depending on your jurisdiction (e.g., under GDPR, CCPA), you may have the right to:

  • Access the data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to data processing.

  • Opt out of marketing communications.

  • Request a copy of your data in portable format.

  • Exercise “Do Not Sell My Personal Information” rights (CCPA).

To exercise these rights, contact us at ada@ reikidao.com.

10. Children’s Privacy (COPPA)

Our Services are not directed toward children under 18. If we discover we have inadvertently collected personal information from a child, we will delete it immediately.

11. Accessibility (ADA Compliance)

ReikiDAO is committed to providing an accessible experience. If you have difficulty accessing our website or content, please contact us so we can assist you.

12. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the State of New York, USA. Any disputes will be resolved according to the mandatory arbitration clause in our Terms & Conditions.

13. Updates to This Policy

We may update this Privacy Policy at any time. Any revisions will be posted with a new effective date. Continued use of our Services constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, requests, or complaints about this Privacy Policy, contact us at:

Reiki DAO℠
Email: Ada@ ReikiDAO.com
Mailing Address: 425 East Ridge Road, Box #17673 Rochester, NY 14621