Before you contact us
- Update RankLite to the latest version
- Temporarily disable other SEO / sitemap plugins
- Re-save permalinks (for sitemap / URL issues)
- Check your server / PHP error logs
Support
Self-serve answers, quick links, and a way to contact us if you’re stuck.
Documentation
Guides, how-tos, and troubleshooting steps.
Pricing & credits
Plans, credit usage, and top-ups.
Status
Service uptime and incident history.
Refunds
How refunds work and when they apply.
Changelog
What changed in each release.
Roadmap & feedback
See what’s planned and share ideas.
Useful links
Response times
We aim to reply within 24–48 hours on business days. Complex issues may take a bit longer while we investigate.
Contact support
Tell us what’s going wrong, what you expected, and any steps to reproduce the issue. We’ll follow up by email.
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