Terms & Conditions

Terms of service

Important notice:

Our Shipping Policy, Return Policy, and Privacy Policy are all included in our Terms and Conditions.

Our tools are intended exclusively for trained professionals in the plumbing and sewer cleaning industry. By purchasing or using our products, you confirm that:

  • You possess the necessary skills and training to operate the equipment safely.
  • You are a registered plumber or a professional working in the field.
  • You accept full responsibility for the safe use of our tools.

 

We are not liable for injuries, damages, or losses resulting from improper use, lack of training, or use by individuals whose impairments affect safe operation. Use is at your own risk.

OVERVIEW

This website is operated by Plumber Tools. The terms “we,” “us,” and “our” refer to Plumber Tools. By using this website or purchasing from our store, you agree to be bound by the following Terms of Service.

We reserve the right to update or modify these Terms at any time. The latest version will always be available on this page.

Our store is hosted by SiteGround, which provides our e-commerce platform.

  1. ONLINE STORE TERMS
    You confirm that you are at least the age of majority in your jurisdiction. You agree not to use our products or services for any unlawful or unauthorized purposes.

  2. GENERAL CONDITIONS
    We reserve the right to refuse service to anyone at any time. Your content (excluding credit card details) may be transferred unencrypted over various networks.

  3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
    We strive to ensure the accuracy of content but do not guarantee it. Historical information may be included for reference.

  4. MODIFICATIONS TO THE SERVICE AND PRICES
    Prices and service availability are subject to change without notice.

  5. PRODUCTS OR SERVICES
    We reserve the right to limit sales by region or individual, modify product offerings, or discontinue items at our discretion.

  6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
    We reserve the right to refuse or cancel orders. You agree to provide current and accurate purchase and account information.

  7. OPTIONAL TOOLS
    Use of any third-party tools provided through the site is at your own risk.

  8. THIRD-PARTY LINKS
    We are not responsible for content or services offered by third-party websites.

  9. USER COMMENTS AND SUBMISSIONS
    By submitting content, you grant us the right to use it freely. We may remove any content deemed objectionable or unlawful.

  10. PERSONAL INFORMATION
    Your personal information is governed by our Privacy Policy.

  11. ERRORS AND OMISSIONS
    We reserve the right to correct any errors or inaccuracies on the website without prior notice.

  12. PROHIBITED USES
    You are prohibited from using the site for unlawful acts, harassment, spreading malware, infringing IP, or collecting personal information of others.

  13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
    The service and all products are provided “as is.” We disclaim all warranties to the fullest extent permitted by law. We shall not be liable for any damages, except where liability cannot be excluded (e.g., death or injury due to our own negligence).

  14. INDEMNIFICATION
    You agree to indemnify and hold harmless Plumber Tools for any claims arising from your breach of these Terms, misuse of products, or violation of laws or third-party rights.

  15. DEFAULT IN PAYMENT
    If payment is not made, you will be liable for all recovery costs, including legal fees, courier charges, and collection expenses.

  16. SEVERABILITY
    If any term is found unenforceable, the remaining terms remain in effect. The unenforceable term will be modified to the minimum extent required.

  17. TERMINATION
    Either party may terminate these Terms. All obligations incurred prior to termination survive.

  18. ENTIRE AGREEMENT
    These Terms constitute the entire agreement between you and Plumber Tools.

  19. GOVERNING LAW
    These Terms shall be governed by Finnish law. If you are a U.S. customer, we will comply with applicable U.S. consumer laws where required.

  20. CHANGES TO TERMS
    We may update these Terms at any time. Continued use of the site indicates acceptance of the latest version.

  21. INTERNATIONAL DATA TRANSFERS
    Your data may be processed outside your country, including in the U.S. We implement appropriate safeguards for cross-border transfers.

  22. PAYMENT PROCESSING
    All payments are processed through Stripe. We do not store full credit card details. Stripe’s privacy policy applies.

  23. CCPA RIGHTS
    We do not sell personal data. California residents can request access, correction, or deletion of their data by contacting office@plumber-tools.com.

  24. CHILDREN’S PRIVACY
    Our service is not directed at children under 13. We do not knowingly collect data from minors.

  25. DO NOT TRACK
    We do not currently respond to Do Not Track signals. Cookie usage is described in our Privacy Policy.

  26. DATA SECURITY
    We use encryption, restricted access, and PCI-compliant processing to secure your data.

  27. BREACH NOTIFICATION
    In the event of a data breach, we will notify affected users within 72 hours where legally required.

  28. COOKIES
    We use cookies and tracking technologies for analytics and platform performance. Data is not shared or sold. You may opt out through your browser or Google tools.

  29. FORCE MAJEURE
    We are not liable for delays or failures caused by events beyond our control (e.g., natural disasters, strikes, or courier disruptions).

  30. CONTACT
    Company Name: Incessant OY
    Email: office@plumber-tools.com
    Address: Tuomonkuja, Raisio 21200, Finland
    Phone: +358 44 2306224
    EORI/VAT: FI22116995

Related:

Privacy Policy

This Privacy Policy describes how Plumber Tools (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase.

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Our Story

The impact of sewer cleaning professionals in society is often underestimated. They are the unsung heroes who combat disease daily, ensuring that cities remain functional and safe.

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FAQ’s

Got a question? Check out some frequently asked questions by clients with regards to tool usage, as well as general enquiries.

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