Information Technology Services - Nevada County Superintendent of Schools

Last Updated on March 26, 2026 by Rick Jex

In Loving Memory of Patrick Kerr

> Integrity > Empathy > Knowledge > Support > Security > Mentorship<

Vision

To empower educators, students, and school leaders with technology that enhances teaching, learning, and operations, ensuring equitable access, digital literacy, and cybersecurity across all schools in Nevada County.

Mission

To develop a countywide digital ecosystem that supports 21st-century learning, provides professional development, ensures secure and scalable IT infrastructure, and fosters innovation in education

Resources

Internal Resources for Staff
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Nevada County K12
Tech Collaborative

LEA I.T. Service Offerings

Policies & Procedures

Helpdesk Portal

NevcoNet

New Vendor Inquiry

Our Technology Partners

Managed Methods – Security Auditing

Managed Methods provides cloud security auditing for Microsoft 365 and Google Workspace, helping Nevada County Superintendent of Schools (NCSOS) monitor and enforce cybersecurity policies. By identifying potential threats, unauthorized access, and compliance risks, it ensures student and staff data remains secure.

Microsoft 365/Entra

The Microsoft 365 A5 license offers advanced security, compliance, and communication tools, including threat protection, data loss prevention, and Teams Phone capabilities. This enhances collaboration and security across NCSOS while protecting against cyber threats.

Red Herring – Phishing Simulations

Red Herring delivers phishing simulations to train staff on cybersecurity awareness. This proactive approach helps mitigate risks of credential theft and social engineering attacks, strengthening NCSOS’s overall cybersecurity posture.

Automox – Automated Patching

Automox automates software patching across endpoints, ensuring that all systems stay updated with the latest security patches. This minimizes vulnerabilities and reduces IT workload, enhancing overall cybersecurity for NCSOS.

BeyondTrust – Secure Remote Support

BeyondTrust enables secure remote IT support, allowing technicians to troubleshoot and resolve issues without compromising security. This is especially useful for supporting geographically dispersed school sites and remote employees.

Palo Alto Networks – Firewall and Security

Palo Alto Networks delivers advanced firewall protection and network security solutions, safeguarding NCSOS against cyber threats. It helps prevent intrusions, malware, and unauthorized access, ensuring a secure IT environment.

1Password – Secure Passwords

1Password helps NCSOS securely store and generate strong passwords, reducing the risk of credential-related breaches. By enforcing password best practices, it enhances security across IT systems.

F3 Law – Legal Guidance

F3 Law provides specialized legal counsel on technology policies, cybersecurity compliance, and data privacy regulations in California’s K-12 education sector. Their expertise ensures that NCSOS remains compliant with evolving state and federal IT laws.

Sophos – Cybersecurity Protection

Sophos Intercept X Advanced with XDR (Extended Detection and Response) provides the Nevada County Superintendent of Schools with comprehensive cybersecurity protection by combining deep learning-powered endpoint detection, anti-ransomware capabilities, and AI-driven threat intelligence. Its advanced features, including behavioral analytics and automated threat hunting, help identify and neutralize cyber threats before they can disrupt critical K-12 operations. With XDR, IT teams gain extended visibility across endpoints, servers, and cloud environments, enabling proactive response to security incidents and minimizing downtime. This robust defense ensures the district’s sensitive data, student records, and operational systems remain secure from evolving cyber threats.

Veeam – Backups

Veeam provides robust backup and disaster recovery solutions for on-premise servers and Microsoft 365 data. This ensures critical educational and administrative data is securely backed up and quickly recoverable in case of data loss, cyberattacks, or system failures.

GAT+ Labs with Flow – Automation and Security

GAT+ Labs with Flow enhances Google Workspace management by providing advanced security, auditing, and automation capabilities. It enables IT to monitor user activity, enforce policies, automate workflows, and manage data access across the environment. With powerful reporting and real-time controls, it helps ensure compliance, improve operational efficiency, and strengthen overall data security.

AWS – Cloud Storage

AWS provides immutable storage for backups, ensuring that critical NCSOS data cannot be altered or deleted by cyber threats such as ransomware. This enhances data protection and disaster recovery readiness.

OpManager – Network Monitoring

Manage Engine’s OpManager monitors the NCSOS network and NevcoNet for performance issues, outages, and security threats. By providing real-time visibility and alerts, it helps IT teams maintain uptime, quickly resolve issues, and optimize network performance.

Halo ITSM – IT Communications and Project Management

Halo ITSM streamlines IT service management by providing a centralized platform for managing work orders, projects, and assets. It enables efficient tracking of service requests, preventative maintenance, inventory, vendor orders, and contracts, while maintaining clear communication histories across all activities. This improves operational visibility, accountability, and overall efficiency in IT service delivery across the district.

CDWG – IT Purchases

CDWG serves as a trusted vendor for purchasing IT equipment and software, ensuring that NCSOS receives competitive pricing, education-specific solutions, and reliable procurement support.

Google Workspace for Education Plus

Google Workspace for Education plus provides essential tools like Drive, and Classroom, enabling effective collaboration and learning. It streamlines digital workflows for students, teachers, and administrators while maintaining compliance with educational data privacy regulations.

3CX VOIP – Phones

The 3CX VOIP phone system delivers a cost-effective, flexible, and feature-rich communication solution. It enables NCSOS staff to work efficiently with features like call routing, voicemail-to-email, and mobile app support, improving overall accessibility and communication.

Adobe Sign – Digital Signatures

Adobe Sign simplifies document signing and approval processes, reducing paper-based workflows and expediting administrative approvals. This helps NCSOS streamline document management and compliance while improving operational efficiency.

Jamf – Apple Device Management

Jamf provides comprehensive management and security for Apple devices used in NCSOS schools. It ensures iPads and Macs remain updated, secure, and compliant with district policies, enhancing the educational technology experience.

Microsoft Intune – Windows Device Management

Cloud-based management for Windows devices, enabling centralized security policies, app deployment, and compliance enforcement

Each of these solutions plays a critical role in supporting the Nevada County Superintendent of Schools by enhancing security, operational efficiency, and the overall digital learning environment.