Archive for new media

Foursquare: Just what is this?

Thanks to Foursquare, finding new places to eat, shop, and do just about anything else has become easier to do.

Have you ever visited a new town and found yourself relying on guide books, information from friends and family, or other sources to find new and different places?  Sometimes, you would get to a recommended spot and the experience would meet — or exceed — your expectations.  Other times, though, the effort made in tracking down that new restaurant or museum left you disappointed.

For the past year, however, I’ve seen numerous posts on Facebook and Twitter from people using Foursquare.  After watching and wondering, I decided to go ahead, jump in and check out this social media platform. 

Let me share with you what I’ve learned.  This location-based application is designed to allow you to look for new places to eat, shop or visit from any web-enabled smart phone. Foursquare also lets you utilize social networking through a variety of application-related activities.

When you launch it, you get relevant, location-based tips for nearby places to visit, eat, shop or otherwise socialize.  Also, you can become friends with people you know and see what kinds of locations they are visiting, too.

Earn Rewards

You also have the option to “check-in” to locations via Foursquare, allowing you to share with others your location.

Checking in allows you to gain various kinds of rewards. The most basic is a point system, which gives you points based on a few different factors. One point is rewarded for each check-in throughout the day, which increases with each check-in (first check-in gets one point, second gets two, etc.)  Five points are earned by checking into a new location for the first time, and an additional five points are awarded by creating a venue that is not currently listed on Foursquare.

Another reward is mayorships.  You can become the “mayor” of a location by checking into that place more times than any other user in the past 60 days.  Some businesses reward mayors of particular locations with special deals or free items.

Badges

The most popular rewards on Foursquare are virtual badges that show up on your profile as a result of performing some kind of action using the application.  Some badges can be unlocked, or earned, for checking in a specific number of times at special locations, such as coffee shops, gyms, or playgrounds.  Others recognize you when you’ve checked in at a specific number of unique venues.

There are two types of badges.  The basic Foursquare badges are round in shape.  Affiliate badges have a shield-like shape and are developed by businesses or organizations affiliated with Foursquare to reward users who visit specific locations or businesses frequently.

Additionally, users can earn special badges for certain holidays, voting, writing special messages when checking in to a location, or attending certain conferences or conventions.

Unlocking Foursquare badges has become so popular that people have sponsored events just to unlock them. “Swarm” parties have been organized among Foursquare users in order to unlock any of the four “Swarm” badges, which are awarded to users at a location when 50, 250, 500, or 1000 Foursquare users have checked into the same venue.

I recommend a couple of blogs that track developments by Foursquare:

http://aboutfoursquare.com

http://www.4squarebadges.com

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20/20 Vision for Communications

 

Mark Schumann, ABC
Mark Schumann, ABC

From blogs and podcasts to Facebook and Twitter, the medium is not the message anymore; the medium is the catalyst for conversations and relationships, according to Mark Schumann, an accredited business communicator (ABC) and principal at Towers Perrin.   Schumann discussed how professional communicators can survive in the new communication world during the August 27 professional development program hosted by the Houston chapter of the International Association of Business Communicators (IABC).

Schumann says the controlled environment, once seen as an opportunity for controlled messaging, is now an open communication marketplace where almost anyone can be heard and garner credibilty without traditional notions of editing and vetting.  New media tools, he explained, tap a hunger in people to connect, build relationships that supersede boundaries of geography or time, and create communities that reach beyond traditional limits.

See photos and videos at: http://www.flickr.com/photos/feliciagriffin and http://vimeo.com/channels/57522.

 For more information, visit http://www.iabchouston.com.

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Check out my writing samples

businessI recently had a bunch of articles, press releases and other materials that I authored and published scanned into a PDF.  My thought was that this would make it convenient to send to people as an email attachment. 

Wrong!  It’s way too big.  Nearly 8MB, to be exact.  My Yahoo! email attachment limit is apparently a miniscule 150KB.

As a solution, I’ve discovered I can upload the PDF file to SlideShare. So now, all I have to do is  just share this link:

http://www.slideshare.net/FeliciaGriffin/felicia-griffin-writing-samples

and folks can go view and download my material whenever they want. 

SlideShare is the world’s largest community for sharing presentations.slideshare

Individuals and organizations upload presentations to share their ideas, connect with others, and generate leads for their businesses. Anyone can find presentations on topics that interest them. You can also tag, download, or embed presentations into your own blogs and websites.

SlideShare gets your slides out there on the web, so your ideas can be found and shared by a wide audience. Do you want to get the word out about your product or service? Reach people who could not make it to your talk? Are you a teacher looking to share your lesson plans?

Some of the things you can do on SlideShare:

  • Embed slideshows into your own blog or website.
  • Share slideshows publicly or privately. There are several ways to share privately.
  • Synch audio to your slides.
  • Market your own event on slideshare.
  • Join groups to connect with SlideShare members who share your interests.
  • Download the original file.

What do you think about that?  Leave a comment below!

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Social media and higher education

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How Wikis Can Enhance PR Efforts

Collaboration, Empowerment, Control, Community, Expertise and Trust

A complete feedback loop enabling all users to create content.

A complete feedback loop enabling all users to create content.

Don’t limit yourself to blogs, microblogs, and social networking sites.  Wikis should be included in the PR communication mix.

Wikis are web pages that can be created, linked and edited by users.  While the other tools limit the contribution of end users to comments, wikis allow a complete feedback loop, enabling all users to create content.

Hundreds of wiki tools are available – some for free, others with fees.  Some offer basic designs and others feature branding and advanced aesthetic options.  Wiki comparison tools such as WikiMatrix (www.wikimatrix.org) can help you choose the right wiki for your goals, objectives and budget.

Enabling collaboration may be the greatest strength of wikis because this can happen without the involvement of the web page administrator.  Creating, linking and editing content on a web site can also generate a sense of ownership, which can be instrumental in viral marketing.

Some situations or specific pages may require more oversight.  Most services allow wiki administrators to assign permissions to users, letting you control whether users should be able to read, edit, delete or comment on content on your wiki site. Be careful about taking away too many privileges and contradicting the purpose of a wiki.

Because users create and manage wiki content, they can feel invested in its success.  Many of the most popular wikis are built around a community of contributors who volunteer their time and skill to produce content that helps other people.  By creating a community of people who feel comfortable sharing their expertise, wikis can foster a sense of belonging and purpose, which can be tied to your brand.

The tools available on wikis allow users to determine who is considered to be an expert in a community.  A sense of trust is also fostered because wikis democratically share power.  If end-users trust the content of your wiki, then they may be more likely to promote and market it through word-of-mouth and other social media tools.

Using a wiki in public relations requires an open, transparent and flexible approach.  While they won’t solve all problems, they can be powerful tools creating the kind of forward-thinking PR programs that garner not just trust among your target audience but also a sense of community that transcends brand loyalty.

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You, Me and We the People: The New Media

new mediaAfter a century characterized by mass production – automobile assembly lines, fast food chains and media – we’re now heading into the era of thinking – and doing – small. This is prompting some sobering pronouncements about the collapse of traditional media – newspapers in particular. 

In the past year, the nation’s top ten daily newspapers have lost a combined total of nearly one million subscribers. Some analysts predict that in the next ten years, there will be fewer than ten metropolitan dailies left in the U.S. 

But on a positive note, “The new media is you.  You are the media, if that’s what you choose to be,” said longtime technology journalist Paul Gillin, author of The New Influencers: A Marketer’s Guide to New Social Media.  Gillin was on the panel during the recent PRSA-sponsored forum titled “Reaffirm, Regain, Renew: Public Affairs’ Role in Remaking America.”  He was joined by Robert Hastings, former principal deputy assistant secretary of public affairs, U.S. Department of Defense; Garrett Graff, editor-at-large, The Washingtonian; Margery Kraus, president and CEO of global public affairs firm APCO Worldwide, and Torod Neptune, senior vice president and head of U.S. Public Affairs Practice, Waggener Edstrom Worldwide.

A podcast of the panel discussion is available at http://www.prsa.org.

“The technology shifts that have taken place now enable individual publishers to become influencers,” Gillin said.

I can definitely relate to this. 

Back in “the good ol’ days” of my PR career (circa late 1990s through early 2000s), I worked with reporters to meet their late afternoon deadlines for the following day’s newspaper. If I had a strategy that I wanted to articulate, the press release was my vehicle.  I either had a full 24 hours to target newspapers in the morning or perhaps a month if I was thinking about a traditional magazine.  

Well, that process of targeting such influencers has changed with the advent of blogs, wikis, podcasts and other social media.  Becoming an influencer has become as simple as creating a Twitter account and joining the conversation by providing credible, relevant information – in 140 characters or less. 

This means the traditional news media are now often the last to get the story instead of the first.  Bloggers and Twitterers report a trend, then the newspapers, magazines, TV and radio pick up the story.

Reporters read hundreds of blogs looking for interesting stories.  At the same time, bloggers are commenting on stories that the mainstream media create.

My challenge now is to be on both sides of this.

I want to be there watching what the stories are online that are going to make the leap into the mainstream media in a couple of days.  At the same time, once the story has come out, I need to engage online and help change perceptions of what the story is, or reinforce the perception of what the story lays out.

And this creates tremendous opportunities for me to become a trusted brand as well as make my client organizations trusted brands.

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