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UX & NPS Benchmark Report for Clothing Websites (2026)
UX & NPS Benchmark Report for Mass Merchant Websites (2026)
Protected: Recruitment 4310
UX & NPS Benchmark Report for International Banking Websites (2025)
Net Promoter & UX Benchmark Report for Meeting Software (2025)
UX & NPS Benchmark Report for Pet Websites (2025)
UX & NPS Benchmark Report for Brokerage Websites (2025)
SUPR-Qm® License & Calculator Package
Protected: Recruitment 4249
UX Measurement Bootcamp 2025 Ticket
Net Promoter & UX Benchmark Report for Business Software (2025)
Net Promoter & UX Benchmark Report for Consumer Software (2025)
Protected: SUPR-Qm
Recruitment
UX & NPS Benchmark Report for Social Media (2024)
UX & NPS Benchmark Report for Online Dating Services (2024)
UX Measurement Bootcamp 2024 Ticket
UX & NPS Benchmark Report for Federal Government Websites (2024)
UX & NPS Benchmark Report for Flower Delivery Websites (2024)
UX & NPS Benchmark Report for Banking Websites (2024)
UX Metrics
UX Methods
UX & NPS Benchmark Report for Home Furniture Websites (2024)
Surveying the User Experience
(Digital Copy)
UX & NPS Benchmark Report for Hotel Websites (2023)
Short Course: Essential UX Methods
Click Testing Short Course: Using Click Testing to Answer UX Research Questions
UX & NPS Benchmark Report for Theme Park Websites (2023)
UX & NPS Benchmark Report for Paint Websites (2023)
UX & NPS Benchmark Report for Home Improvement Websites (2023)
UX Measurement Bootcamp 2023 Ticket
UX & NPS Benchmark Report for Office Supply Websites (2023)
UX & NPS Benchmark Report for Consumer Electronics Websites (2023)
UX & NPS Benchmark Report for Wireless Service Provider Websites (2023)
UX & NPS Benchmark Report for Clothing Retail Websites (2023)
UX & NPS Benchmark Report for Restaurant Reservation Websites (2022)
Net Promoter & UX Benchmark Report for Meeting Software (2022)
UX & NPS Benchmark Report for Ticketing Websites (2022)
Net Promoter & UX Benchmark Report for Consumer Software (2022)
UX & NPS Benchmark Report for Business Information Websites (2022)
Net Promoter & UX Benchmark Report for Business Software (2022)
UX & NPS Benchmark Report for Travel Aggregator Websites (2022)
UX & NPS Benchmark Report for Airline Websites (2022)
UX & NPS Benchmark Report for Real Estate Websites (2022)
Measuring University
All Course Access
UX & NPS Benchmark Report for News Websites (2022)
Practical Statistics for UX and Customer Research Course
UX Benchmarking
Survey Design and Analysis for UX & Customer Research Course
UX & NPS Benchmark Report for Grocery Websites (2022)
UX & NPS Benchmark Report for Seller Marketplace Websites (2021)
UX-Lite Full Course:
The Evolution of the UX-Lite Questionnaire
UX-Lite Short Course Part 2:
The Evolution of the UX-Lite Questionnaire
UX-Lite Short Course Part 1:
The Evolution of the UX-Lite Questionnaire
NPS Short Course 1/3:
Is the NPS a Valid Measure?
NPS Short Course 2/3:
Is the Net Promoter Scoring Approach Necessary and Reliable?
NPS Short Course 3/3:
Wording, Points and Alternatives
NPS Full Course:
Data, Drivers and Diatribes
UX-Lite® License & Calculator Package
UX & NPS Benchmark Report for Mass Merchant Websites (2021)
UX & NPS Benchmark Report for Food Delivery Websites (2021)
UX & NPS Benchmark Report for Auto Insurance Websites
UX & NPS Benchmark Report for Vacation Rental Websites
UX & NPS Benchmark Report for Video Streaming Entertainment Websites (2020)
Net Promoter & UX Benchmark Report for Business Software (2020)
Net Promoter & UX Benchmark Report for Consumer Software (2020)
UX & NPS Benchmark Report for Fitness and Nutrition Websites
Using the PSSUQ and CSUQ Book (Digital Copy)
UX & NPS Benchmark Report for Pet Websites (2019)
UX & NPS Benchmark Report for Outdoor Retail Websites (2019)
The UX of Job Websites & Apps Benchmark Report (2019)
The UX of Dating Websites & Apps Benchmark Report
UX & NPS Benchmark Report for 3rd Party Auto Websites (2019)
UX & NPS Benchmark Report for US Airlines (2019)
UX & Net Promoter Benchmark Report for Restaurant Websites
UX & Net Promoter Benchmark Report for Brokerage Websites
UX & Net Promoter Benchmark Report for Consumer Banking Websites
UX & Net Promoter Benchmark Report for Federal Government Websites
UX Benchmark Report for Health Insurance Websites (2018)
Benchmarking the User Experience
(Digital Copy)
UX Benchmark Report for University Websites
UX & Net Promoter Benchmark Report for State Government Websites
UX & Net Promoter Benchmark Report for News Websites
UX & Net Promoter Benchmark Report for Social Media Websites
UX & Net Promoter Benchmark Report for Flower Websites
UX & Net Promoter Benchmark Report for Wireless Carrier Websites
UX & Net Promoter Benchmark Report for Hotel Websites (2017)
UX Maturity Industry Report (2017)
Net Promoter & UX Benchmark Report for Consumer Software (2017)
Net Promoter & UX Benchmark Report for Business Software (2017)
UX & Net Promoter Benchmark Report for Retail Websites (2016)
UX & Net Promoter Benchmarks for Entertainment Websites
Software Net Promoter & Usability Benchmark Report (2014)
Airline & Aggregator Website Net Promoter and Usability Benchmarks
Usability & Net Promoter Benchmark Report for Retail Websites
Quantitative Starter Package for Educational Use
Usability Statistics Package Expanded Education Edition
Usability & Net Promoter Benchmarks for Healthcare Websites
Excel and R Companion Book to Quantifying the User Experience (2nd Ed)
SUPR-Q® License & Calculator Package
NPS Stats Calculator Package
A Practical Guide to the System Usability Scale (SUS)
SUS Calculator
SUS Guide & Calculator Package
zScore Package
Survey Sample Size Package
Crash Course in Z-Scores
Quantitative Starter Package for Usability Testing
Problem Frequency Calculator
Average Task Time Calculator
A Practical Guide to Measuring Usability
zScore Calculator
Confidence Interval Comparison Calculator
Usability Statistics Package Expanded
