CUSTOMER CARE
Our Customer Care Approach
At TOTO, we prioritize your comfort and satisfaction. We listen carefully, respond Speedy and Securely, and treat every interaction Kindly with respect.
Speedy
We ensure to visit the customer & resolved the product issue ASAP(as soon as possible) as planned schedule.
Securely
Our aim to resolved the product issue ,technician with good knowledge & competent skill.
Kindly
Our aim to resolved the product issue to make product usable, always act from the perspective of our customer.
CUSTOMER CARE
Need help? Scan the QR code to contact TOTO India’s 24×7 customer care for service and support.
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After-Sales Service & Repair Charges
(Under Warranty Product Policy)
Download Leaflet
Products
- All NEOREST Toilets (Bowl & WASHLET)
- NEOREST LE & NEOREST WX Concealed Tanks
- All WASHLET (with Remote & without Remote)
- FLOTATION BATHTUBS
Quantity 1 Set
| Rate | Rs. 424.00 |
| GST 18% | Rs. 76.00 |
| Total Invoice Value | Rs. 500.00 |
The above-mentioned rates will be applicable as our after-sales service charges for products which are under warranty.
ADDITIONAL SET @ Rs. 500
For each additional sets, after-sales service charges will also apply.
For each additional sets, after-sales service charges will also apply.
Products
- Toilets (WC)
- Concealed Tanks
- WC Seat Covers
- ECOWASHERS
- C.P Fittings (Taps, Faucets, Diverters, Showers)
- Automatic Sensor Faucets (Sensor Taps)
- Automatic Sensor Flush Valves (Urinal FV & WC FV)
- Hand Dryers
- Accessories
Quantity 1 Set
| Rate | Rs. 254.00 |
| GST 18% | Rs. 46.00 |
| Total Invoice Value | Rs. 300.00 |
The above-mentioned rates will be applicable as our after-sales service charges for products which are under warranty.
ADDITIONAL SET @ Rs. 300
For each additional sets, after-sales service charges will also apply.
For each additional sets, after-sales service charges will also apply.
