HOMER

Energy savings, improved air quality, thermal comfort, and reduced humidity and dust levels in indoor spaces.

Yes – heat recovery units work well both in new homes and in modernised residential or office buildings. Before purchasing a unit, be sure to consult the design of the new or refurbished building with a designer to confirm whether, and which type of unit can be used.

A heat recovery unit provides continuous air exchange, recovers heat, and protects against energy loss, which is not possible with traditional airing through windows. The unit also additionally filters the air, effectively capturing pollutants.

Although connecting and initially configuring the unit is intuitive and straightforward, to ensure optimal and efficient operation and correct connection, it is recommended to use the services of experienced installers or authorised service technicians.

Installation of a standard system usually takes from 1 to 3 working days, depending on the size of the building and the complexity of the installation.

In most cases, ventilation ducts must be routed in ceilings, walls, or under the floor, so access to these spaces needs to be planned at the design or renovation stage.

In typical single‑family houses, no permit is required; however, for commercial buildings it is advisable to check local regulations.

It is recommended to inspect and maintain the unit at least once a year.

Standard filter replacement is carried out every 90 days, with automatic reminders provided by the app.
• Individual replacement cycle: This period may vary and depends on the level of air pollution (both outdoor and indoor). It is worth checking the condition of the filters regularly, especially if a drop in unit performance is noticed.
• First start‑up (important note): During the first start‑up, the filters often collect all contaminants remaining in the ventilation system after construction or renovation works. This may make it necessary to replace them already after the first few days of unit operation.

Yes – modern heat recovery units recover up to 90% of the heat from the exhaust air, which significantly reduces heating costs.

The unit can be operated both via the HMI controller and the mobile app. Both options allow you to set operating modes, fan speed, and schedules.

The standard warranty is 24 months from the date of purchase.

The warranty covers manufacturing and material defects. Exclusions include mechanical damage caused by improper use or lack of maintenance.

Fill in the service form on our website or contact the Authorized Service Center by phone.

Yes, we provide post‑warranty inspections as well as access to spare parts and accessories.

Noise may result from dirty filters or incorrect installation. Check the filters and ductwork; if in doubt, report the issue to the service department. Most often, however, noise is caused by incorrectly selected or poorly installed ventilation ducts that distribute air throughout the house.

The cause may be dirty filters or ventilation ducts – cleaning them usually solves the problem.

Check the operating mode settings and duct clearances – if problems persist, contact the service department.

Check the power supply, connections, and control panel settings. If the problem continues, report the fault to an authorised service center.