Privacy Policy
Thank you for visiting GRIDD DESIGN LLC (“we”, “us”, or “our”). We take your privacy seriously and want you to feel confident about how your personal information is handled. If you ever have questions, please contact us at [email protected].
When you use our website GRIDD.COM (the “Website”) or any of our related services (the “Services”), you trust us with your information. This notice explains, in simple terms, what information we collect, how we use it, and the rights you have. If you do not agree with any part of this policy, please stop using our Services.
This Privacy Policy applies to everything we collect through our Website, as well as through our sales, marketing, or events.
Please take a moment to read through it—it’s important for understanding how your information is handled.
⸻
How We Use Your Information
In short: We use your information to run our business, provide our services, stay compliant with laws, and support you—always with your consent or a valid legal reason.
We may use your information to:
- Process and manage orders: Handling orders, payments, returns, and exchanges.
- Run contests or giveaways: If you choose to participate.
- Provide services: Delivering any service you request.
- Respond to questions: Helping you with customer support or website issues.
⸻
When We Share Your Information
In short: We only share your information when it’s necessary and lawful.
We may share your data in these situations:
- With your consent: When you’ve given us permission.
- For our business needs: When it helps us run our company efficiently.
- To fulfill a contract: For example, completing an order you placed.
- Legal requirements: If a court or law requires us to share information.
- Safety reasons: To prevent fraud or protect someone from harm.
- Business transfers: If we sell or reorganize part of our business.
⸻
How Long We Keep Your Information
In short: Only as long as we need it.
We keep your information for as long as necessary to deliver our services or meet legal requirements. We never keep it longer than needed—typically no more than 90 days unless the law requires otherwise.
When we no longer need your information, we delete it or anonymize it. If it’s stored in a backup system, we isolate it securely until deletion is possible.
⸻
How We Protect Your Information
In short: We work hard to keep your data safe, but no system is 100% secure.
We use technical and organizational measures to protect your personal data. However, no website or electronic system can guarantee total security. Please access our Website using a secure connection whenever possible.
⸻
Information from Minors
In short: We don’t intentionally collect data from anyone under 18.
By using our Website, you confirm that you’re at least 18 years old. If we discover that we have collected information from someone under 18, we will delete it. If you become aware of this happening, please contact us immediately at [email protected]
⸻
Do-Not-Track (DNT) Settings
Some browsers let you signal that you don’t want to be tracked online. Currently, there is no standard way websites must respond to DNT signals, so we do not act on them. If standards change, we will update this policy.
⸻
Updates to This Policy
In short: We update this policy when needed.
If anything changes, we’ll update the “Revised” date on this page. In some cases, we may post a notice or email you. We encourage you to review this policy occasionally to stay informed.
⸻
How to Contact Us
If you have questions or comments, contact us.
⸻
How to Review, Update, or Delete Your Information
Depending on your country’s laws, you may have the right to access, update, or delete your personal data. To make a request, email us at [email protected]. We will reply within 30 days.