Privacy Policy

Effective Date: September 30, 2024

Introduction

Freesia Therapy Collective PLLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us through our website. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

We do not engage in online sales. However, we collect personal information through HIPAA-compliant contact forms on our website to ensure your privacy and confidentiality. The types of information we collect include, but may not be limited to:

- Name
- Email address
- Phone number
- General information related to your inquiry or request

This information is provided voluntarily by you when you fill out our contact form to schedule appointments, request information, or otherwise communicate with us.

2. Use of Personal Information

We use the information collected to:
- Respond to your inquiries
- Schedule appointments or consultations
- Provide the services you request
- Improve our website and services

3. HIPAA Compliance

Freesia Therapy Collective PLLC complies with the Health Insurance Portability and Accountability Act (HIPAA). All information shared through our contact forms is encrypted and stored in accordance with HIPAA standards to protect your personal health information (PHI).

4. Sharing of Personal Information

We do not share, sell, or disclose your personal information to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to.

5. Opting Out of Text Messages

You have the right to opt out of receiving text messages from Freesia Therapy Collective at any time. To opt out, you can reply "STOP" to any text message you receive from us. Alternatively, you can contact our customer service team directly at to request removal from our text messaging list.

6. Consent and Opt-In

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly, and you are informed about the types of messages you will receive.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses encryption and other security measures to ensure the safety of the information you provide through our HIPAA-compliant forms.

8. Your Rights

You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain legal requirements.

If you would like to exercise any of these rights, please contact us at .

7. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can control cookie settings through your browser preferences.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Freesia Therapy Collective PLLC
Email:
Phone: 206-814-1919