Development and operations. Not the same…

Although they work side by side in service of the same business goals, development and operations often experience tension or misunderstanding.

In this article, I deep-dive the differences, that usually isn’t caused by bad intentions, but by fundamentally different responsibilities. Development is about change and new capabilities, while operations is about stability, reliability and risk.

Based on my experience coaching operations teams, I introduce a simple bucket approach that helps teams consciously balance urgent work with long-term improvement. Finally, I reflect on the role of the operations product owner, who must make decisions under pressure, protect team sustainability and clearly communicate invisible but essential value.

Thanks Nieke Roos, for the editing and Bits&Chips for publishing it. You can check it out yourself; Development and operation: different goals and ways to plan their work.

Improving with the POPCORN flow by Claudio Peronne

At the Agile Testing days I spoke with Claudio Peronne about his keynote on the POPCORN FLOW method. Claudio developed a workflow and team improvement method that is based upon a few principles. High-over it combines the identification of Problems, the brainstorm for what options the team has to reduce the problem with a Kanban board to track progress of the experiments.

The board he uses to support the method is built around the POPCORN acronym.

The first three columns cover the translation from problems to solutions

P: The prioritised problems that the team identifies. Where Claudio states that when multiple team members experience a problem, it’s a truth. I think that that is a good attitude to avoid endless discussion on whether an observation is leading to a real problem or not. If it bothers a few team members, it worth considering to tackle it.
O: options of experiments you can do to learn, reduce or eliminate the problem. Claudio states that it good to define multiple options, so you are triggered to give it a good thought and to enable you to choose the best option.
P: the Possible Experiments column holds the options that you select to do and these items will be more elicitated than the raw ideas of the option column. If you want to do refinement, I think this is the time to do it, to ensure the whole team understands what we are going to do and what makes it successful.

The rest of the board handle the flow of the committed stories.

C: defines the experiments that the team commits to.
O: Holds the ongoing experiments.
R:  the review triggers the team to assess the results that have (or not) been accomplished with a finished experiment.
N: Gives room to identify the next steps the team would like to take.

I am experimenting with the board in one of my teams, and use it in a SCRUM-OF-SCRUM setting. On team level I like to make improvements small so they fit in the two-week sprint. On a higher level I like to identify more serious bottlenecks and understand that it might take more than two weeks to conquer them. That’s why I really enthusiastic about the Kanban flow in this approach. It leaves room to pick-up bigger experiments, but since we use WIP limits the team is forced to prioritize and chose what items they want to work with.

Above all I notice that the approach feels quite intuitive and has a direct link with the problems that the team members feel they are struggling with. That helps to keep it alive and top of mind.

I think Claudio Peronne did a great job in creating this method. If you want more info, I advise to watch the video below or browse through his slide deck. Both are a nice introduction of the board and it’s underlying ideas. Check it out! Although I am still experimenting and learning, I think it’s is a valuable approach. Furthermore, a lot of information can be found on his website. There you can even buy stickers (if you like) to make a nice POPCORN board yourself.

Note: I share this blog, since I like the idea. I do not have any involvement in the method. All credits go to Claudio Peronne.

BTD2014 or YouTube and Slideshare Merge

Today I uploaded the slides from my presentation on the Belgium Testing Days.

I was positively surprised by the new feature to add Youtube videos to the slide-pack. Is it new? I did not see it before.  In my presentation I made reference to a movie I posted. In this movie I apply the techniques classification model while testing a mobile app. I added it to the slide pack, and I believe it makes the story more complete, and the slide pack more lively. You can check it below:

New Column Bits & Chips Magazine

New Column in the Bits & Chips magazine.  Starting the June issue I will  write a column on testing and test related topics.

What is Bits & Chips? Bits & Chips is the leading magazine for the high tech industry in Belgium and the Netherlands. Bits & Chips appears biweekly. The focus of the magazine is on news and trends in embedded systems, electronics, mechatronics and semiconductors. The influence of technology is central to the coverage.  For more information visit the website: http://www.bits-chips.nl/

Bits & Chips

First column This months column is about kanban for test teams. I believe kanban kan help to increase efficiency in the test teams workflow. A small excerpt from the column:

“That’s exactly what we want”, I call enthusiastic, “Better control of the test tasks and increasing the efficiency.  Test Teams have to deal with a large number of tasks. They do reviews, design tests, execute them and perform regression tests. In addition, they are often involved in more than one project or release, TPI trajectories and find business on their doorstep with new changes or production disruptions. So a better grip on activities sounds good. Saving precious test time even better!”

Next Column? My next column due in September, so I have some time to think of the subject. Please do feel free to make requests by commenting below.

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