Although they work side by side in service of the same business goals, development and operations often experience tension or misunderstanding.

In this article, I deep-dive the differences, that usually isn’t caused by bad intentions, but by fundamentally different responsibilities. Development is about change and new capabilities, while operations is about stability, reliability and risk.

Based on my experience coaching operations teams, I introduce a simple bucket approach that helps teams consciously balance urgent work with long-term improvement. Finally, I reflect on the role of the operations product owner, who must make decisions under pressure, protect team sustainability and clearly communicate invisible but essential value.
Thanks Nieke Roos, for the editing and Bits&Chips for publishing it. You can check it out yourself; Development and operation: different goals and ways to plan their work.
















