FAQs

Do your services qualify for OHIP or Health Benefits?

OHIP does not cover the services of Psychotherapists (only Psychiatrists and Family Physicians’ therapy services are covered by OHIP).  

Many insurance companies cover Psychotherapy in their extended health-care plans so you can claim these benefits and get reimbursed for your session fee.  Receipts are provided upon payment.  We are able to submit directly to Blue Cross and Veteran’s Affairs for most.

Some plans specify that you must see a Registered Psychologist or Social Worker for Psychotherapy in order to claim benefits. Because we are under the consultation of a Registered Psychological Associate, you can use your benefits, submitting under his name.  The best way to determine what your insurance plan will cover is to contact your provider or use their online system.

Can individuals use receipts for registered psychotherapy sessions as a deductible expense on their income tax return?

Yes, psychotherapy receipts from registered providers can be claimed as medical expenses when filing tax returns.  

Is therapy confidential?

Confidentiality is an ethical responsibility of all psychotherapists and mental health practitioners. Information about our work together is not shared with anyone else without your written consent, with some exceptions.

Exceptions include a therapist’s legal obligation to report real or suspected child abuse or risk of harm to one’s self or others, and when documents and reports are subpoenaed by the court.

It can be useful for your therapist to consult with any medical professionals from whom you may be receiving treatment. In this case, communication can be established only after you have signed a release of information allowing such collaboration.

How long do I need to come to therapy?

This is very hard to assess. It depends greatly on the depth of need, the dynamics, i.e. individual, couples, group, and the effort put into change between sessions. 

It often takes 2 to 3 sessions to develop a rapport and foster growth. The therapeutic relationship encompasses the greatest part of therapy.

If goals have been met and the end of therapy has been addressed, you will always be welcome to contact us again in the future. We’re always here if you want to continue our work together down the road.

What makes psychotherapy different from talking to a friend or loved one?

As professionals, we are bound by confidentially which means we will not talk about what we work on in our sessions with others (there are legal exceptions to this which we will cover in our first session).

You don’t have to worry that something you say in confidence with your therapist will be shared without your permission or knowledge.

Another distinction is that in a psychotherapeutic relationship, we are here entirely for you, and we do not get our emotional needs met through our relationship.

We are professionals with skills which allow us to listen to you, understand you, and provide you with insight based on our psychotherapy training and expertise.

What hours do you have available for scheduling a session?

We offer daytime and evening sessions. For our most current operating hours, please visit our Contact page.

Do I need a referral from a physician?

No, you do not need a referral from a physician, although many referrals do come from physicians.

Some employee health insurance plans do require a physician referral; please investigate this when determining insurance parameters.

Self-referrals are welcome.

Most children and teens are referred by doctors, schools, or parents, but please be advised that we cannot force a client to see us, regardless of age.

We do have a strong reputation for building rapport with youth and will use the first session (or two) to build a relationship; however, if the youth refuses to attend the session, we will refer them elsewhere or come up with an alternate plan with parents.

I want my child to attend therapy, but I am separated. do I need the other parent’s consent?

If a child is under the age of 12 and there is marital separation or divorce consent from both parents is required.

In some instances, this is waived, such as indicated in a separation agreement or court order that either parent can initiate therapy, and / or if one parent has full custody as indicated in a court-ordered document.

How can I book an appointment?

Appointments can be booked by calling 613-256-0801, by emailing kyla.dalgitytherapy@gmail.com, or by filling out the contact form on the Contact page on this website.

What is the difference between a Psychologist, Psychiatrist, Psychotherapist and Counsellor?

A clinical psychologist is an individual with a PhD, trained to conduct research, administer psychological testing and perform therapy.

A psychiatrist is an individual with a medical degree, who assesses and diagnoses mental health conditions and treats these conditions pharmacologically. In some cases, psychiatrists may also perform psychotherapy.

A psychotherapist is an individual with a minimum of a master’s degree specifically trained to treat clients with mental health issues, or clients dealing with difficult or distressing issues, using talk therapy. Psychotherapists perform the registered act of psychotherapy.

A counsellor is an individual trained to offer advice and assist clients dealing with difficult issues.