Our Team

OUR TEAM

Our management team has decades of experience providing professional monitoring, has performed thousands of line swings, and has a clear understanding of what it means to support alarm dealers of all sizes.

As the “Best in Class” monitoring provider, COPS talented leadership is among the industry’s very best.

You can reach our team by calling 800-367-2677, or by visiting the contact page.

Executive Team

Ira D. Riklis
Chairman & Chief Executive Officer

Jim McMullen, President, COPS Monitoring

Jim McMullen
President
Chief Operating Officer

Dan Barbera
Chief Financial Officer

Don Maden, Sr. Executive VP, COPS Monitoring

Don Maden
Senior Executive Vice President

Heather Peterson Executive VP, COPS Monitoring

Heather Peterson
Executive Vice President

Nicole Black
Executive Vice President of Finance

Billing & Finance

Danielle Buce-Unkow
Accounting Manager

Jill Pfefferle
Accounting Supervisor

anthony-lovell-account-manager

Anthony Lovell
Accounting Manager

Sales & Marketing

David Smith, VP of Marketing & Business Development, COPS Monitoring

David Smith
VP of Marketing
& Business Development

Joe Goodman, Director of Sales,, COPS Monitoring

Joe Goodman
Director of Sales

Bart Weiner, Senior Account Executive,, COPS Monitoring

Bart Weiner
Senior Account Executive

Kevin Kremposky, Account Executive, COPS Monitoring

Kevin Kremposky
Account Executive

michael ritt, cops monitoring, account executive

Michael Ritt
Account Executive

Kristen Tierno
Executive VP Assistant

Melissa Guenther
Sales Support Supervisor

Ashley Winter, COPS Monitoring, Dealer Support Rep

Ashley Winter
Sales Support Specialist

Mandi Nichols
Sales Support Specialist

Operations

Juergen Henry
VP of Operations

Shannon Handy, NJ Site Manager, COPS Monitoring

Shannon Handy
New Jersey
Site Manager

Jennifer Mix
Florida
Site Manager

Zois Gasis
Texas
Site Manager

Support & Development

Kara Pickell
VP of Training & Development

Patrick McNamara
VP of Dealer Support & Data Entry

Angie Teasley
Data Entry Manager

Heather Ferrara
Director of Support

Lauren LeBrun
National Account Executive

Ashley Youmans
Dealer Support Manager

Bobbi Green, Dealer Support Representative, COPS Monitoring

Bobbi Green
Dealer Support Representative

Patricia Smith, COPS Monitoring, Dealer Support Rep

Patricia Smith
Dealer Support Representative

Sydney Perez, Dealer Support Rep, COPS Monitoring

Sydney Perez
Dealer Support Representative

Haley Baltzer
Dealer Support Representative

Brandi Morris, Dealer Support Rep, COPS Monitoring

Brandy Morris
Dealer Support Representative

IT, Project Management, & Technical Services

Kat Tallman
VP of Proprietary
Software Development

Glen Seaburg, VP of Special Technology Projects, COPS Monitoring

Glenn Seaburg
VP of Special Technology Projects

Eric Scrivana
Tech Services Manager

Derek Livsey, Senior Tech Specialist, COPS Monitoring

Derek Livsey
Sr Alarm Receiver
Infrastructure Specialist – East

Jeremy Zion, Technical Services, COPS Monitoring

Jeremy Zion
Alarm Receiver
Infrastructure Specialist – West

…plus 100’s of dispatchers and other dedicated support staff located in 3 different states!

Accessibility Adjustments

Reset Settings Hide Interface

Accessibility Profiles

Seizure Safe

Vision Impaired

Color Blind

ADHD Friendly

Cognitive & Learning

Blind - Keyboard Navigation (Motor)

This profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements

The profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack.

Content Adjustments

Content Scalling

Highlight
Titles

Highlight
Links

Text
Magnifier

Adjust Font Sizing

Line Height

Letter Space

Text Align

Color Adjustments

Contrast

High

Dark

Light

Saturation

Low

High

Desaturate

Orientation Adjustments

Mute
Sounds

Hide
Images

Stop
Animations

Reading
Guide

Big
Cursor

Highlight
Hover

Accessibility Statement