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Hi Ernst,

while I haven't tried it you could add an action to the timer which set's the comment.

Otherwise you could use this approach to check in a validate action if the user added a new comment:
Get current comment
https://daniels-notes.de/posts/2024/current-comment
I'm not sure, whether this still works in the latest version.

I don't see any other option beside the already mentioned option to create new paths. Would still be better then adding a flow control, which handles the "is system user" and executes a path with/without comment required. :)

Best regards,
Daniel

I have a Step with a "cancel" path. On this path I have enabled "comment required" => User always should enter a comment if he is cancelling the workflows.

Now I have a "housekeeping" timer in that step.
The timer exections an action (Change field value => [System]Comment) and has path transistion after action execution "cancel"

=> Timer throws an error: field validation "Comment" on path "cancel".

1. idea:
I make a special cancel-path for the timer => problems:
* I have more such steps => would result in many workaround paths
* Some cancel path do have flow-control behind, to determine the correct final step

2. Idea:
I disable "comment required" in that path and create a form-rule which checks if the user is a real user or the system-user. Then checking the comment => found no way (via form-rule) to check if the user has entered a comment or not. Could be doable via JS I guess, but want to avoid that.

Any solutions, ideas?

Thanks Ernst

MVP
In reply to: Jacek Wojnar

Hi Filip,
I'm not 100% sure but that's what it looked like in my tests ;)

Hi everyone,
It seems like this icon is only on the versions preceding the workflow GUI rehaul, we couldn't get it to display in 2025.2.1.*
In the old workflow designer paths which were 'hidden', were not showing up in the designer studio diagram view, you had to look for them in step configurations (this would explain Filips findings)

Hello everyone,

over the past few months, I have been experiencing an issue where my browser session in WEBCON expires frequently. This behavior is also observed by my customers. Notably, the logout occurs even after relatively short periods of inactivity.
Has anyone encountered a similar issue or identified potential causes for this behavior? I would appreciate any recommendations on how to resolve or mitigate it.

Thank you in advance for your support.