We mistakenly sent out an empty test email to a portion of our HBO Max mailing list this evening. We apologize for the inconvenience, and as the jokes pile in, yes, it was the intern. No, really. And we’re helping them through it. ❤️
HBO Max Help
79.5K posts
HBO Max Help
@hbomaxhelp
Need help with HBO Max? We're just a tweet away and would be happy to help. Let us know what questions you have or learn more at help.hbomax.com.
Joined August 2019
- Tomorrow’s the big day! Zack Snyder’s Justice League is streaming on HBO Max beginning at 12:01 AM PT / 3:01 AM ET. We’re here to answer any questions you have and make sure you have a great experience - just let us know how we can help! More Info: hbom.ax/zacksnyders-ju…
- Replying to @queeraspiratesHi there. Thanks for letting us know that you'd like to see Max add Our Flag Means Death avatars to the app. We really appreciate your input and would be happy to let our team know of your feedback!
- Replying to @JILexanderZack Snyder’s Justice League will be available to stream in 4K, Ultra HD, HDR 10, Dolby Vision & Dolby Atmos on supported devices when it releases on March 18th. We’re excited for you to see it! Device Details: hbom.ax/zacksnyders-ju… Thank you. ^AJ
- To make sure you are ready to stream Zack Snyder’s Justice League tomorrow on HBO Max, check out some of our favorite tips and tricks at hbom.ax/zacksnyders-ju…. We’re here to answer any questions you have!
- Replying to @TheCinephiler and @CutAyerAt this time we have no information on if the Ayer Cut will be made available, but we're happy to raise your interest to our team. ^GB
- Wonder Woman 1984 is playing in theaters and streaming exclusively on HBO Max* beginning tomorrow. To see if you already have HBO Max or how to get it now, check here: hbomax.com/do-i-already-h… *WW84 will be streaming on HBO Max for 31 days, starting at 9am PT/12pm ET on 12/25.
- Replying to @swainstemultHi Miranda, we appreciate your interest in Legends of Tomorrow and Batwoman! Your request has been noted and I'll definitely pass it along to the rest of our team. Thanks! ^AH
- Just a few more days until an epic battle hits your screens. Godzilla vs. Kong will be in theaters and on HBO Max beginning at 12:01 am PT/3:01 am ET on 3/31. It’s a blast and we can’t wait for you to see it.
- Replying to @_tongueTYedHey! What device are you using and what issues are you experiencing? We of course want restarting to be as seamless as possible. ^RM
- Replying to @LisTham_Hi, thanks for letting us know what you'd love to see on HBO Max! We'll make sure to pass this on to the rest of our team. For more show/movie requests please use our feedback form here help.hbomax.com/feedback Thanks. ^LM
- Replying to @chris_notcapnHey Chris! Thanks for bringing this to our attention. When you have a moment, please share the following information either here or via DM: - Device type/model number - Device OS version - HBO Max app version - Affected content piece We’ll be on the lookout for your reply. ^CD
- Hi, we'd like to take a closer look into this. When you have a moment, please send us a DM with some examples of titles that aren't playing the next episode, along with your current HBO Max app version and Apple TV model number. ^CD
- Replying to @cari_mclellan and @bocxtopHi, let's dig into this! Could you DM us more about what you're experiencing? Our team will be glad to investigate this further. ^KI