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first direct
15.1K posts
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first direct
@firstdirect
The bank that’s there for you 24/7. Looking to for help? Speak to us @firstdirecthelp.
UK
newsroom.firstdirect.com
Joined November 2008
646
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23.9K
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  • user avatar
    first direct
    @firstdirect
    Jan 12, 2018
    #ICancelledMyTripToLondon is trending because some houses are worth peanuts. A LOT of peanuts! Just apply our simple calculation below. You’re welcome!
  • user avatar
    first direct
    @firstdirect
    Nov 27, 2018
    This is Mark. He's one of our Team Managers and is doing a 24-hour call-a-thon with the aim of raising £2,000 for @MindCharity. No breaks. No sleep. Just around the clock talking to you guys. Go Mark!
  • user avatar
    first direct
    @firstdirect
    Sep 7, 2018
    Apologies are no laughing matter. No, honestly.
    00:00
    Join first direct bank
    From firstdirect.com
  • user avatar
    first direct
    @firstdirect
    Apr 5, 2025
    Replying to @TheFamousArtBR
    Hi. We always endeavor to deliver great service and comments like that by our staff wouldn't be acceptable, as they don't align with our values. To investigate that issue could you ask the person in question to call on 03456 100 100 (+44 113 234 5678 from outside the UK) - Paul
    1.9K
  • user avatar
    first direct
    @firstdirect
    Sep 12, 2017
    You guys just helped us win Which?’s Best Brand & MoneySavingExpert’s Best Bank for customer service. Thanks!
  • user avatar
    first direct
    @firstdirect
    Feb 9, 2018
    That awkward moment when you forget to pack your camera charger for your space trip #BRB #Spaceman
    GIF
  • user avatar
    first direct
    @firstdirect
    Oct 10, 2016
    Invite your mates to spend the last summer days on your eight-footer #realkids
    GIF
  • user avatar
    first direct
    @firstdirect
    Aug 16, 2018
    first direct bank (that’s us), are officially number one for overall service, online and mobile banking services, and (joint number one) for overdraft services.
    00:00
    Number one for overall service
    From firstdirect.com
  • user avatar
    first direct
    @firstdirect
    Sep 28, 2017
    Upgraded to a new phone? Here’s how you transfer your Digital Secure Key over:
    GIF
  • user avatar
    first direct
    @firstdirect
    May 10, 2017
    Where there's a mortgage, there's jargon. Don't get caught out asking your mate if their LTV is a plasma.
    GIF
  • user avatar
    first direct
    @firstdirect
    Mar 13, 2019
    Replying to @trstnthms
    Congrats! Good to see a challenger bank that’s focussed on customer service in the same way we are 🤝
  • user avatar
    first direct
    @firstdirect
    Apr 3, 2017
    Tired of pretending you can speak landlord? Better brush up on your rental contract jargon.
    GIF
  • user avatar
    first direct
    @firstdirect
    Jun 15, 2017
    Today is Employee Appreciation Day at first direct, because our people make our bank.
  • user avatar
    first direct
    @firstdirect
    Jul 6, 2017
    We’re pleased to have recently won 6 moneywise awards. Thanks to our lovely customers for making our job so easy!