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CPS Energy
@cpsenergy
We’re the nation’s largest municipally owned gas and electric utility. On Twitter 8AM - 5PM, M-F Outages:(210) 353-HELP (4357) or cpsenergy.com/outagemap
San Antonio, TX
Joined November 2008
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    BEWARE: There’s unofficial CPS Energy messaging being circulated across social media. While we provide several daily updates, please know this DID NOT come from CPS Energy. Follow CPS Energy on social media or online at cpsenergy.com for official announcements.
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    SHARE: We understand the community is frustrated but please remember that we & our families live here too & are part of this community. Our crews have been harassed & threatened with violence. PLEASE allow our crews to safely continue their work to restore our power. Thank you.
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    Our crews have been working hard to safely restore power to many across our community! As the snow continues, please stay off the roads so that our crews and all first responders can move freely and safely on our roadways. Thank you for your support & patience!
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    Q - Is CPSE going to provide payment relief to customers? A: We understand that it would be unacceptable to have customers bear the costs on their monthly bill, so we are working diligently to find ways to spread those costs to 10 years or longer to make it more affordable.
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    GOOD LUCK & THANK YOU to our crews! 👋 We have about 100 team members heading to @HoustonTX to assist with their restoration efforts, following a wave of destructive storms that hit this week. We’re so grateful for our crew’s commitment to helping fellow Texans, near & far.🧡💙
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    We understand that outages can be frustrating & we’re asking our community to please be patient. Our crews are not only working in the current winter weather but also exercising extreme caution on the road due to conditions below ⬇️ Thank you for your understanding 🙌
    Crews continue clearing snow and treating lanes on major highways across San Antonio. We ask everyone to stay home and off the roads. If travel is essential, please slow down and give crews plenty of room. #TxDOTwx #BeSafeDriveSmart
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    Please Share: (11:20 PM): While we've been able to restore many of our customers with now 83k experiencing an outage, we still need your help. We're asking for those who have power to please conserve as much energy as possible. Let's work together!
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    The past two days, CPS Energy responded and worked hard to restore our community following an ice storm event. Now, it’s time to travel North on I-35 and help our neighbor. @austinenergy and Austinites, we’re on the way. #PublicPower #MutualAid @COSAGOV🤝@austintexasgov
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    We appreciate all of our field crews and thank them for braving the winter weather conditions to serve our customers and community 🧡💙
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    And they’re off! @NewsfromJEA, we’re on the way! 🙌💪 #SanAntonio, please keep our crews in your prayers as they head out to #Florida. Be safe, team! #HurricaneIan 🤝: @COSAGOV & @Ron_Nirenberg & @publicpowerorg
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    POWER EMERGENCY: Energy conservation is CRITICAL! @ERCOT_ISO has instructed CPS Energy & other utilities to begin rotating managed outages, which are limited to 10-15 mins before being rotated to a different neighborhood. HOW THIS HELPS THE #TEXAS GRID📲cpse.news/2LQb8Bt
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    🚨OUTAGE THREAD (UPDATE 7:30 AM)🚨 We are committed to giving you daily & timely updates on outage restoration. We’ve been able to restore many of our customers overnight & there are now less than 9k customers experiencing an outage. 📲cpsenergy.com/outagemap (1/4)
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    We have suspended our autopay system effective Sat. 2/20. No CPS Energy customer will have their bill charged until we determine how to best proceed to fulfill our financial obligations & minimize the impact on our customers. Please call 210-353-2222 for any auto-pay questions.