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Michael West
@WestM61
Nurturing cultures of high quality and compassionate care in health services, promoting understanding of organizational effectiveness and human flourishing.
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    I am so thrilled to be awarded a CBE today for services to compassion and innovation in the NHS. A tribute to all the inspiring compassionate people I have worked with across the health and care sector. Thank you all. ❤️❤️❤️
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    A wonderful day yesterday, CBE ceremony at Windsor Castle. A glittering event and a huge privilege for me. An award recognising that the NHS is the people who each and every day are courageous, compassionate and endlessly inspiring. 🙏❤️
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    Leaders experience emotional distress when they can’t help with staffing and work overload. So focus also on giving staff voice, justice and fairness, better conditions, self rostering, improving teamwork, better supervision meetings and education and training. That helps.
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    Compassion makes a profound difference to patient outcomes. It costs less, empowers patients and protects the well-being of those providing care. Compassionate leadership at every level is essential for the future. @rachnachowla @HEIW_NHS @hthelenthomas4 @theswirlingleaf
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    I am delighted with the kind coments on the new book. It is dedicated to all health and social care staff. And thank you to all who helped produce this shared knowledge. @rachnachowla @theswirlingleaf @hthelenthomas4
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    To meet the challenges we face, we must increasingly develop belonging and trust and create team and organizational cultures of compassion. Humans make up teams and organizations and we must come to see ourselves as more collaborative and compassionate to shape a hopeful future .
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    We must plan now to ensure staff can rest and recover and then create the conditions for a transformed and compassionate approach to health and care for staff and communities
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    Why compassionate leadership matters so much in this crisis and how to make it happen. These are the hands!
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    After 18 months of (largely) joyful work and huge support from many, this book is published. Thank you to all of you. tinyurl.com/vh55mker
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    The evidence shows that compassionate leadership results in better staff well-being and commitment, improved care quality and fairer, more transparent and kinder workplaces. swirlingleafpress.com/compassionate-…
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    pubmed.ncbi.nlm.nih.gov/35105577/New study shows supportive (and compassionate) leadership is associated with lower work pressure on staff and more influence over decisions. Both in turn linked to higher levels of patient satisfaction
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    In order to make the book Compassionate Leadership accessible, it is now available as an audio book (I narrated it) - see acx.com/titleview/A217… and tinyurl.com/2p8ppbc8
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    Stress and burnout in the NHS. With compassionate and collective leadership it doesn't have to be this way thepsychologist.bps.org.uk/volume-31/augu…
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    Self-compassion is at the heart of our relationships with others and is key to our ability to model and embody compassionate leadership. Self-compassion is the starting point for creating compassionate teams, organisations and health and care systems.